Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Simplicity and Flavor!
on February 25, 2024
Posted by: Jolas
from New York
[This review was collected as part of a promotion.] Finally took the plunge and invested in this coffee system. I love the quick and easy process for hurried mornings yet tastes like I took the time to brew and froth. Delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Purchase Ever
on February 25, 2024
Posted by: elizaa
from Los Angeles, CA
[This review was collected as part of a promotion.] I’m so happy i bought this! It’s so easy to use and my at-home coffee drinks taste great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
K**rig who???
on February 25, 2024
Posted by: Nespressoisthebesto
from East TN
[This review was collected as part of a promotion.] Did I assume that Nespresso was just expensive Keurig for elitist snobs? Absolutely I did. Was I reluctantly curious anyway? Absolutely I was. Consider me converted to the dark side of convenience coffee because I am ruined for anything else now. Could you make better coffee/espresso at home? With the right knowledge/training and expensive equipment, sure. But if you have the luxury of choosing quality convenience, choose Nespresso! (And if you don’t have the luxury, Folgers will do just fine. Don’t even bother with K-cups.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Enjoy m iced lattes
on February 25, 2024
Posted by: Nana
from WA
[This review was collected as part of a promotion.] I enjoy my iced lattes: I make a 20 oz with two Starbucks espresso pods.
The hot drinks are not hot enough for me so I still have my coffee pot on the counter.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your review. We're delighted to learn that you're enjoying your Vertuo Next machine, and appreciate your feedback regarding the temperature of the coffee. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. Our Aeroccinos warm the milk however are designed to not exceed a certain heat level to avoid scorching. Performing regular maintenance such as a weekly rinse cycle and descaling every 300 capsules or three months will help maintain the correct temperature settings, as well as taste. We are pleased to offer technical support via the toll-free number, 800-562-1465. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect
on February 25, 2024
Posted by: Kc 52
from E Florida
[This review was collected as part of a promotion.] Love and repurchase always. My favorite forever !!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso machine!
on February 25, 2024
Posted by: Karen G
from Arkansas
[This review was collected as part of a promotion.] I’ve had my Nespresso for a little over a year and I love it! It’s saved me so much money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic great coffee
on February 25, 2024
Posted by: Elie
from NorCal
[This review was collected as part of a promotion.] This is a great machine we love it! We have the best cup of coffee everyday. Haven’t looked back. Soo good!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee house coffee right in my kitchen
on February 25, 2024
Posted by: Kuailededuzi
from Carmel, NY
[This review was collected as part of a promotion.] We purchased our Vertuo right before the holidays and have enjoyed every cup of coffee since. Each cup of coffee, espresso, double esspresso or latte is very satisfying and still a daily treat.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA