Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,444 Reviews)
Rating breakdown 5,444 reviews
5 Stars
3,904
4 Stars
614
3 Stars
202
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,590 out of
3,343)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Quality Machine, allows me to use a travel mug
on February 25, 2024
Posted by: Shay
from Silicon Valley, CA
[This review was collected as part of a promotion.] This was a replacement for a machine that stopped working after 6-ish years. We could have purchased the same machine, but we chose this model since it gave a bit more clearance for a travel mug. It works fine, no better no worse than the previous model. Since I wake first, my biggest annoyance is with the power-operated open close mechanism. You have to hit the open button twice to open... first to wake the machine up a second time to open it.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your review, Shay. We're delighted to hear that you're enjoying your machine, and appreciate your feedback regarding the opening mechanism. Your comments have now been forwarded on to the appropriate teams here for further review. Your machine comes with a 1-year warranty, as well as lifetime troubleshooting assistance. If you have any additional feedback or questions, we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the frothy foam
on February 25, 2024
Posted by: No nickname
from Charlottesville va
[This review was collected as part of a promotion.] I bought one machine 8 years ago and when it quit I bought another
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Vertuo Next!
on February 25, 2024
Posted by: Chris839
[This review was collected as part of a promotion.] So glad I purchased this machine! The coffee and espresso tastes great. Going from kcups to Nespresso is a game changer!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the variety of espressos and simplicity of it
on February 25, 2024
Posted by: Sean Mac
from Manhattan Beach
[This review was collected as part of a promotion.] We have had ours since Christmas and it’s really changed the way we drink espresso ! Not to mention the money we save !!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this Machine
on February 25, 2024
Posted by: Caffeine King of WeHo
from West Hollywood
[This review was collected as part of a promotion.] Machine is simple and easy to use. Great for a quick espresso, Cappuccino, or even an old fashioned cup of Joe!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my machine!
on February 25, 2024
Posted by: hannahrew
from alaska
[This review was collected as part of a promotion.] I came from a Breville to Nespresso. As a mom, this machine is awesome. All I have to do to make my coffee in the morning is press a button!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So good!
on February 25, 2024
Posted by: smalls
from Jupiter, FL
[This review was collected as part of a promotion.] I bought a variety of sleeves and liked all of them Just wish they weren't so expensive!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Having a Nespresso machine makes coffee a treat!
on February 25, 2024
Posted by: KaffeKid
from CA
[This review was collected as part of a promotion.] We are loving our Vertuo, and are glad we got the Plus with the bigger water container. It's easy, and the coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA