Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Nice delection
on February 25, 2024
Posted by: Great coffee
from Southern MD
[This review was collected as part of a promotion.] I enjoy being able to elect different sleeves to try and the description of the different flavors is great
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Balanced Notes
on February 25, 2024
Posted by: Justelle
from Madison Avenue, New York.
[This review was collected as part of a promotion.] What a delight ! I thought nothing could steer me away from Odacio until I tried Vertuo. This brew was deeply rich and balanced and leaving me wanting a second cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on February 25, 2024
Posted by: KoffeeKat
from cT
[This review was collected as part of a promotion.] We bought this machine as our larger espresso maker needed to be sent in for repairs. We love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No more Coffee Shop
on February 25, 2024
Posted by: Pinky
from Philadelphia PA
[This review was collected as part of a promotion.] I love that all the coffees taste yummy. Raspberry and Pumpkin are my favorites.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makes a great expresso!
on February 25, 2024
Posted by: Susan
from Birmingham, AL
[This review was collected as part of a promotion.] Overall, I like this machine very much. However, occasionally, some pods won’t work because it doesn’t recognize the pod. I don’t like wasting pods☺️. It would be great if you can fix this issue.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your review, Susan. We're delighted to hear that you are enjoying your machine. When it comes to capsules not being recognized, we recommend that you try unlocking and then relocking the machine to assist with brewing without wasting the coffee. It can help to wait until the machine has finished heating up fully before loading the capsule. As long as the rim of the capsule remains flat, the machine should be able to read the bar code printed there. If the issue continues, we invite you to reach out for machine assistance via our toll-free number, 800-562-1465. Your machine comes with a 1-year warranty, as well as lifetime troubleshooting assistance and we will be happy to assist. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee Machine
on February 25, 2024
Posted by: Sharon62
from Henderson, NV
[This review was collected as part of a promotion.] Received the Nespresso machine for Christmas and have been enjoying the variety of coffee flavors with my favorite the roasted Hazelnut. The coffee machine is easy to use and uses little counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My personal coffee house
on February 25, 2024
Posted by: dvmim
from St. Charles MO
[This review was collected as part of a promotion.] I love being able to make a delicious cup of coffee in the morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Espresso Lover
on February 25, 2024
Posted by: Rusty
from Hendersonville NC
[This review was collected as part of a promotion.] I am a lover of all things espresso. The Nespresso machine is my favorite machine in the house. I love the coffee so much. The ability to order all varieties is a a great bonus! Can’t say enough good things about the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA