Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Love the coffee, but Easy Order is anything but
on February 24, 2024
Posted by: MicheleB1
from Bonney Lake, WA
[This review was collected as part of a promotion.] I absolute love nespresso coffee, especially the crema. So I continue to order it, despite the fact that I’ve had nothing but trouble using Easy Order. So I quit using easy order and just do a new order each time, which is a bit of a pain to do. However, the coffee is so good that I put up with your poorly designed website and continue to order.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient High Quality Coffee
on February 24, 2024
Posted by: Boboso5
from Menifee, CA
[This review was collected as part of a promotion.] I purchased my unit almost a year ago, and it has received frequent use since it was purchased. The Vertuo machine came with a milk frother, and makes preparing lattes easy. The coffee pods are flavorful, and the machine has become my primary method for brewing. Re-ordering Vertuo pods is easy as well. Love my machine. If it ever broke, I'd buy another.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makes great coffee!!
on February 24, 2024
Posted by: Allen24
from San Francisco, Ca
[This review was collected as part of a promotion.] Makes great coffee! We have had it about a month and really like it. The only downsides are I wish the coffee was a little hotter and the top is a little hard to close.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We're delighted to hear that you are enjoying your Vertuo Next machine! Your feedback regarding this machine's locking system has been documented and forwarded on for review. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. If the coffee does not seem hot enough, please call us for further assistance. We are pleased to offer technical support via the toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on February 24, 2024
Posted by: Mario
from Houston
[This review was collected as part of a promotion.] Purchased this a few months ago, this is my first vertuo pod machine but I’ve had a couple of classic machines. Love the versatility of this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it
on February 24, 2024
Posted by: Joni
from Phoenix
[This review was collected as part of a promotion.] I Love my nespresso and use it daily to make lattes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful taste
on February 24, 2024
Posted by: ctr16
from Tennessee
[This review was collected as part of a promotion.] I have bought 16 sleeves of coffee so far, and I have loved all of them! I really like the double expresso dolce one because I can pair it with any of my creamers and milk to make a wonderful iced latte. Sometimes I even just make a regular iced coffee with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Limited Edition Infinime Fruité
on February 24, 2024
Posted by: Richmas
from Irvine,CA
[This review was collected as part of a promotion.] What an amazing coffee. I always like a 1 of the limited edition diction piece day from a collection and I love this one with the amazing Raspberry notes! I would I have bought the sleeves for my brother and sister-in-law along with many friends.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love at first sip
on February 24, 2024
Posted by: Cam19
from Portland,OR
[This review was collected as part of a promotion.] I'm so happy I bought this! It is so flavorful and satisfying. I love all the different options and flavors as well. I always get excited to try to new seasonal flavors, haven't had a bad one yet! Also, my vertuo machine has saved me a lot of money from purchasing at coffee shops. I love customizing my own beverages and they are SO good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA