Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,444 Reviews)
Rating breakdown 5,444 reviews
5 Stars
3,904
4 Stars
614
3 Stars
202
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,590 out of
3,343)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Replacement machine works great
on February 25, 2024
Posted by: Hawaii coffee lovers
[This review was collected as part of a promotion.] Our original nespresso machine stopped working after several years of use. I was surprised to learn Nespresso would send me a replacement. It works great and we love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup of coffee
on February 25, 2024
Posted by: Jimmy
from Arlington, WA
[This review was collected as part of a promotion.] Bought my first Vertuo for my office & loved it so much I bought one for my house a month later. Perfect taste & I especially love the froth & if you want even more foam then the best little milk frother that Nespresso has tops it off nicely!!
Highly recommend
Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee every time
on February 25, 2024
Posted by: Mchamma56
from West Palm Beach, FL
[This review was collected as part of a promotion.] I got this machine as a gift and I love it so much. I was using a keurig before and this is really a step above that! The espresso and coffee is so good and makes it easy to make barista style coffee at home. I will say that at the beginning I did have issues with my machine. I think I am on my third machine because they kept having problems. But each time I called the company to help me fix it, if it wasn’t fixable they sent me a new machine. So they have a great team helping with issues as well.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your kind review. We're delighted to hear that you're enjoying your Vertuo Next machine, as well as our many delicious coffee and espresso offerings. While we regret to hear that you encountered issues with your previous machines, we appreciate the time you've taken to reach out for troubleshooting and replacement assistance. The Vertuo Next comes with a 1-year warranty, as well as lifetime troubleshooting assistance. If you have any additional feedback or questions, we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
loved ir
on February 25, 2024
Posted by: coffeelover64
from Lehigh Acres
[This review was collected as part of a promotion.] Im so happy I made this purchase. Really recommend it to everyone
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Decaffeinated and yum
on February 25, 2024
Posted by: Morgan
from Ridgeland, MS
[This review was collected as part of a promotion.] I’ve tried various lines of coffee and espresso, but recently made my first decaf purchase and it did not disappoint. I’m very grateful to have found a beverage that is still bold and flavorful without the caffeine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than Starbucks
on February 25, 2024
Posted by: Emben
from Tower City, Pa
[This review was collected as part of a promotion.] Getting a nespresso was a total game changer. The coffee is so rich and creamy. There are so many layers of flavor in every sip. It’s a whole different coffee drinking experience!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on February 25, 2024
Posted by: Roshni
from Germantown, MD
[This review was collected as part of a promotion.] I am using Nespresso coffee almost 7 or 8 years. Compare to Starbucks, so cheap. I love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic
on February 25, 2024
Posted by: HomeVaca
from Texas
[This review was collected as part of a promotion.] We first tried Nespresso coffee while staying in a VRBO. We couldn’t stop thinking about that coffee. Was it so good because we had it on vacation or was it the coffee?
We received our machine a few months ago and we look forward to coffee every morning. Nespresso makes every morning feel like a vacation.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA