Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Slick and clean
on February 24, 2024
Posted by: Ginav17
[This review was collected as part of a promotion.] I got the as a gift and love it! We use it literally everyday
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on February 24, 2024
Posted by: Maria
from California
[This review was collected as part of a promotion.] I love trying new coffees but always go back for Melozio
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great coffee when it works
on February 24, 2024
Posted by: None
from Brooklyn, Ny
[This review was collected as part of a promotion.] The machine makes pretty good coffee. Half the time it won’t work though so the cups get wasted. I have to remove and reinstall the water tank and reopen and reinsert a new capsule. Sometimes I also have to restart the machine. Sad.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We are dismayed to learn you were experiencing issues with your Vertuo Next machine. Your Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair & replacement options via our Assistance Service Program. We hope you will reach out to us soon, as we are confident we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee house in the kitchen!
on February 24, 2024
Posted by: DaniB
from Gainesville, GA
[This review was collected as part of a promotion.] Listen, I’m sure there’s a million better ways to make good, cafe quality coffee at home with “better” machines and whatnot. But this takes seconds of my morning and produces a consistently excellent cup of coffee every time. So glad I finally got this!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee ever!
on February 24, 2024
Posted by: Sholin
from Flower Mound, TX
[This review was collected as part of a promotion.] I’ve been drinking Nespresso Vertuo every morning for over five years. It’s the perfect way to start the morning. I enjoy trying coffee from all over the world as well as the many new & interesting flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A Step Up from Keurig
on February 24, 2024
Posted by: Sparrow
from Palm Desert, CA
[This review was collected as part of a promotion.] Convenient and great for house guests to use. Coffee is smooth tasting and creamy with the foam. If you use the milk frother also, there’s too much foam.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on February 24, 2024
Posted by: Rob
from North Carolina
[This review was collected as part of a promotion.] I used to drink pots of coffee, but Nespresso is so satisfying, I only need one or two cups a day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My blue coffee machine
on February 24, 2024
Posted by: KF
from McLean, VA
[This review was collected as part of a promotion.] I bought a Nespresso Vertuo machine in midnight blue. I love this machine because of its color and its ability to make delicious coffee for me and my family.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA