Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Great!
on February 24, 2024
Posted by: Log
from New York,NY
[This review was collected as part of a promotion.] Great! Love the products. Super convenient for work day morning so
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
50/50
on February 24, 2024
Posted by: Dcolburn
from North Georgia
[This review was collected as part of a promotion.] The half calf pods are incredible. For those watching caffeine these are the best. Flavor is full and creamy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Reliable and easy
on February 24, 2024
Posted by: Jtstar77
from Los Angeles, California
[This review was collected as part of a promotion.] Had this for about a year and love it. Super easy to use and maintain. Have had no issues with it and it’s used at least twice a day, 7 days a week. I do wish it was not mostly plastic parts but it seems sturdy none the less. It took a bit of research and trial and error to figure out how to fully desalinate the thing but now it’s no troubles.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your review. We're pleased to hear that you're enjoying your Vertuo Next machine, and appreciate your feedback regarding the machine's materials as well as the descaling process. Your comments have now been forwarded on to the appropriate teams here for further review. Your machine comes with a 1-year warranty, as well as lifetime troubleshooting assistance. Our Machine Specialists are also happy to answer any questions you may have about maintenance, and assist with processes such as the weekly rinse or descaling. If you have any additional feedback or questions, we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Always Satisfied
on February 24, 2024
Posted by: 1Nana
from Ventura county California
[This review was collected as part of a promotion.] I purchased my coffee about three weeks ago and very happy I did! I love my Machine and their coffee is always above any Coffee shop in town!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Can’t live without you
on February 24, 2024
Posted by: Annie
from Nj
[This review was collected as part of a promotion.] This is my second machine purchase. I live part time in the usvi and couldn’t live without my nespresso machine so I shipped some down. Life
Is now
Complete
Is now
Complete
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!!
on February 24, 2024
Posted by: Mike
from State College, PA
[This review was collected as part of a promotion.] Bought this two months ago and love it!! It is simple and provides a rich cup of coffee in minutes. The milk frothing and on is perfect!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on February 24, 2024
Posted by: Alex
from New York NY
[This review was collected as part of a promotion.] I bought this to try it out and I’m so glad I did. This has made my coffee drinking experience. Extremely great and I love how easy it is to use an operate.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Family Loves Nespresso
on February 24, 2024
Posted by: Emery907
from Anchorage, Alaska
[This review was collected as part of a promotion.] My daughter loves her Nespresso coffees in the morning; the Hazelnut flavored Infinitely Gourmet and the Seasonal Delight Coffee. Our son, who requested the Nespresso Coffee machine at Christmas, loves his Costa Rica coffee; both appreciate the Aeroccino milk frother.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA