Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
love it!
on February 24, 2024
Posted by: n3ss
[This review was collected as part of a promotion.] finally drinking coffee that doesn’t give me heartburn
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just what we needed
on February 24, 2024
Posted by: JLee17
from Castle Rock, CzO
[This review was collected as part of a promotion.] We bought this for Christmas because my husband really wanted espressos. I love how quickly it brews and how much better coffee tastes than with my Keurig. I also love the recycling program and how easy it is.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Finally a great coffee and quick and easy!
on February 24, 2024
Posted by: Lbrand64
from Roseburg OR
[This review was collected as part of a promotion.] I love my Nespresso machine and I love trying all the different flavor, sizes and strength brews.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso Vertuo first time user
on February 24, 2024
Posted by: Mrc
from Roseville, CA
[This review was collected as part of a promotion.] I love the coffee and the machine is easy to use. But it is pretty loud. You could wake someone up easily in a quiet home when using it. Cheaper than coffeehouse coffees but expensive compared to regular ground coffee made at home. So it’s a toss up and depends on your own personal priorities on coffee.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 28, 2024
Thank you for your review. We're delighted to hear that you're enjoying your machine, and appreciate your feedback regarding the noise. Your comments have now been forwarded on to the appropriate teams here for further review. Please note that your machine comes with a one-year warranty, as well as lifetime troubleshooting assistance. If you would like assistance with your machine or anything else we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy, great coffee!
on February 24, 2024
Posted by: Alex
from Orlando, FL
[This review was collected as part of a promotion.] Really easy to use and makes great coffee every time. Mostly use it for the 5oz coffees but I also make my own cold brew and an espresso shot from this machine is a great addition. Just wish it held more used pods so I didn't have to empty it as often but I appreciate the free recycling program offered.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mama’s best friend
on February 24, 2024
Posted by: MelissaAAM
from California
[This review was collected as part of a promotion.] We bought our Nespresso Vertuo when I was pregnant with twins and already had a toddler. There’s not much better than quick, delicious coffee when you wake up way too early in the morning with three small kids!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
I like the froth
on February 24, 2024
Posted by: Franny4
from Harrington de
[This review was collected as part of a promotion.] Coffee tastes good. But the machine I have is hard to slide lever. And also does not get coffee hot enough
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We're sorry to learn that the Vertuo Next has not met your expectations. Your feedback regarding this machine's locking system has been documented and forwarded on for review. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. coffee still does not seem hot enough, please call us for further assistance. We are pleased to offer technical support via the toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on February 24, 2024
Posted by: Coffee fanatic
from Chicago
[This review was collected as part of a promotion.] Happy with purchase easy coffee in the morning even better then a coffee shop in my own home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA