Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
My treat!
on February 24, 2024
Posted by: Titi
[This review was collected as part of a promotion.] I love my Nespresso machine! It was a gift I gave to myself. I enjoy having the different types of coffee‘s depending on my mood always so rich and flavorful!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on February 24, 2024
Posted by: Parker19
from Ohio
[This review was collected as part of a promotion.] This is my family’s second Nespresso machine and I love it. I love the expert mode and the ease of use. I bought this machine to have at my office and it is perfect. I definitely recommend it for anyone looking for a nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee
on February 24, 2024
Posted by: Lisa55
from Washington DC
[This review was collected as part of a promotion.] Great recommendation from sales lady. Glad I made the purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic
on February 24, 2024
Posted by: Carol
from Pittsburgh pa
[This review was collected as part of a promotion.] The coffee I get from my nespresso is second to none. I love how smooth it is! The flavors are amazing and I love love live my morning coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Vertuo Next, great coffee, the machine not so much
on February 24, 2024
Posted by: JD89101
from Las Vegas
[This review was collected as part of a promotion.] I had this machine for almost two years now. It’s a love-hate relationship. I love the coffe but the machine not so much. I’ve had a dreaded orange light more times than I care to list. The rotating part of the machine (the one that rotates the pods) gets stuck after every use and it has to be “un-stuck” manually. There are plenty of instructions online on how to do it. But again, the coffee is amazing. If you can deal with a bit of manual labor before every cup, go for it.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We're sorry to learn that the Vertuo Next has not met your expectations. Your feedback regarding this machine's locking system has been documented and forwarded on for review. If you need assistance with your Vertuo Next machine's orange light alert, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee!
on February 24, 2024
Posted by: Coffeemama
from Lexington,KY
[This review was collected as part of a promotion.] I got this coffee maker as a Christmas present in 2023. This has changed the way I drink coffee! I’ve saved money on coffee because what I make at home is so much better than any latte you can purchase. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Tasting Coffee Ever
on February 24, 2024
Posted by: Zskiangel
from Orange County, California
[This review was collected as part of a promotion.] Been a Nespresso customer for years back when the first machines were introduced in Switzerland. Was so happy to see them come to the US. For home brewed expresses and cappuccinos with simplicity, the machines and coffees can't be beat.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic
on February 24, 2024
Posted by: Ericka
from Brownsville
[This review was collected as part of a promotion.] Just as always never disappoint with the quality and flavor
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA