Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Great leader priced option
on December 12, 2023
Posted by: FTAC2009
[This review was collected as part of a promotion.] Great machine, works well! I have another model I like more. This one has a removable cup holder and a long design which I don’t love on my counter. Both fine and not deal breaker things, might work well for some. Still a great option for not too high of a price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker!
on December 13, 2023
Posted by: MTransue13
from Idaho
[This review was collected as part of a promotion.] Love the Nespresso pods! Great flavors to choose from
And coffee shop taste at home!
And coffee shop taste at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on December 16, 2023
Posted by: Issa
It will work well for a short period of time then it’ll be dead, I have the old nespresso machine it’s much better than this one
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 18, 2023
Hi Issa, thank you for your review. We are dismayed to learn that the Vertuo Next does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delish!
on December 16, 2023
Posted by: Coffemom
from New York
[This review was collected as part of a promotion.] I received this is a gift. And it’s the best gift. The machine makes clean, hot coffee. The pure cup of coffee is a moment of pleasure. I would recommend to all coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We love our new Nespresso!
on December 16, 2023
Posted by: KAleg17
from Anaheim, Ca
[This review was collected as part of a promotion.] Nespresso coffee never fails! The flavor is rich and it’s super easy to make that even my toddler helps us sometimes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
it's great!
on December 21, 2023
Posted by: Jamilia
from Westchester, NY
[This review was collected as part of a promotion.] Really happy with this purchase - it's sleek, and makes a great cup. also it works fast! Only complaint would be that it failed to recognize my bluetooth was on when it came to pairing the machine... but, who needs it paired to bluetooth anyway!?
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso taste!
on December 24, 2023
Posted by: dipa23
from Miami
[This review was collected as part of a promotion.] Great espresso to have at home! Best taste comparing to other brands.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Replacement system
on December 25, 2023
Posted by: Castle Rock
from Colorado
[This review was collected as part of a promotion.] Last machine stopped working. Happy with the next system. Lots of options with pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA