Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Terrific Tall Brew
on December 1, 2023
Posted by: Pemelabrews
from Montana
[This review was collected as part of a promotion.] I bought a sleeve of Alto Ambrato as a test looking for an Americano style brew for my Vertuo Next. It is exactly what I wanted. Delicious, full bodied, well rounded mild blend great for that morning coffee that I want to sip on for an hour. This might be my favorite blend yet!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Was great til….
on December 1, 2023
Posted by: Jusme
from Georgia
Purchased in October and should’ve listened to the prior reviews. Made great coffee at first but then pods wouldn’t produce coffee…then that orange light…then it wouldn’t power on!!!! I switched outlets, wasted two pods and yeah this thing failed to power on after only having it for 2 months!!!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. This model comes with a one-year and a lifetime of troubleshooting via our toll-free number 800-562-1465. Nespresso offers repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We are available 24 hours a day, seven days a week. We feel confident we can provide you with the best resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not buy this machine
on December 1, 2023
Posted by: Junkymachine
from CA
Machine stopped powering on after about 50 cups of coffee - - total junk.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. This model comes with a one-year and a lifetime of troubleshooting via our toll-free number 800-562-1465. Nespresso offers repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We are available 24 hours a day, seven days a week. We feel confident we can provide you with the best resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent machine
on December 2, 2023
Posted by: Jamiel
from Satellite beach, fl
[This review was collected as part of a promotion.] The machine is very quiet and hits up quickly. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Lovely foamy goodness!
on December 3, 2023
Posted by: Reggie
from Savannah GA
[This review was collected as part of a promotion.] I’m enjoying this fancy coffee maker so much! It’s so easy to make delicious, rich, frothy coffee anytime.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine
on December 6, 2023
Posted by: CatLover93
from South Dakota
[This review was collected as part of a promotion.] Such a great machine. It has so many options for brewing sizes. I with the coffee/espresso was a bit hotter though.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 7, 2023
Posted by: Adinadob
from Valley Stream, NY
[This review was collected as part of a promotion.] Functional, easy to use, beautiful machine, looks high class
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Value
on December 8, 2023
Posted by: Ash
from Glendale, CA
[This review was collected as part of a promotion.] I have been able to have home quality coffee from the comfort of my office. Best machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA