Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Delightful coffee maker
on October 15, 2023
Posted by: beth53
from Phoenix AZ
[This review was collected as part of a promotion.] The Vertuo is a wonderful addition to my coffee making experience. I am thrilled that the coffee helps me avoid an unpleasant acid aftertaste that my old drip maker caused. And it is a delicious cup of rich, satisfying flavor. I am so glad I purchased the frother as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so Good
on October 16, 2023
Posted by: PennyD
from Ohio
[This review was collected as part of a promotion.] I've only had the machine for a few weeks but am enjoying it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it, But Coffee Selections are Limited
on October 20, 2023
Posted by: Seatuck74
from Orlando, FL
I do really love this coffee maker. I like my morning coffee. I have two issues, and it has nothing to do with the operation of the machine. The machine is super easy to use, it's easy to put the water in, and it's easy to removed the used capsules. My objections, one, types of coffee. When I upgraded to this machine I thought I would have the same great selection of coffee as I did in my other Nespresso machine that used pods. Nope. There is a very limited selection. I have two double espresso shots in the morning, then I switch to decaf donut house coffee. Not with this machine I don't. I had to keep my Keurig so I could get a breakfast blend decaf. Their selection of decaf is very limited, and their general selection of coffees is limited. Two, I want a white machine, Not a white top, an all white machine. How. could that not be an offering, I am waiting and when it comes out, I'll buy that and pass this one along.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Real deal without the hassle
on October 21, 2023
Posted by: Abenn20
from Greenville, SC
[This review was collected as part of a promotion.] I bought this machine to power me through sleepless nights with a newborn. I am limited on the amount of caffeine I can have so I want it to be a good drink when I do. Something cafe like and enjoyable but I also don’t want to leave the house. That’s where Nespresso comes in- cafe style coffee, full of flavor and a caffeine buzz to pick me up!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on October 26, 2023
Posted by: linhh28
This is my everyday essential . I’m obsessed with this machine, my coffee taste so yummy. If I have no coffee on that day, I will be lack of energy for the entire day. This machine is a part of my life
Written by a customer while visiting influenster.com
Customer Rating
2
Jet Engine noise!
on November 2, 2023
Posted by: CoffeeGirl101
from Ohio
VERRRRY LOUD machine! Wakes up others still in bed. Going back, sadly.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa, Customer Service, November 3, 2023
Thank you for your review. We’re dismayed to know that your new Vertuo Next machine is loud. Your Vertuo Next machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options available via our Assistance Service Program, even after your machine is out of warranty. We recommend calling us to speak with a machine expert when you are with your machine. We’re confident we’ll come to a satisfactory resolution. We look forward to speaking with you soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, great coffee!
on November 3, 2023
Posted by: Katbear
from Kingsley, PA
[This review was collected as part of a promotion.] Family members all had one at their house, had to join the club because the coffee is the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great quality of coffee, a little expensive
on November 5, 2023
Posted by: racheljoysiegel
I’ve had my nespresso for about a year, it has changed the way I enjoy coffee at home. I am a former barista and was craving that quick fresh espresso at home, and the variety of pods is always a great way to try new flavors! I will say it is a little expensive for pods, but the quality is worth it to me
Written by a customer while visiting influenster.com