Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
A More Compact Machine: The Vertuo Next
on September 22, 2023
Posted by: SEE
from NY, NY
[This review was collected as part of a promotion.] I already have the Evoluo Nespresso machine in one home, but for my second home I recently bought the Vertuo Next. The Evoluo is larger, takes up more space, but everything about it is just easier. The Vertuo Next saves space on the counter, is great looking (I very much like the white top), makes as good a cup of coffee as the Evoluo, but, for me anyway, is not as convenient and accessible. I find it difficult to close the machine; takes a bit more effort. Still in all, I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good coffee
on September 22, 2023
Posted by: Dori
from Staten Island
[This review was collected as part of a promotion.] I love the flavor of the coffee, but opening and closing the top is a little challenging.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for the Airstream!
on September 24, 2023
Posted by: nancy3107
from Williamsburg, VA
[This review was collected as part of a promotion.] We love great coffee even when camping. The Nespresso Next has proven to be a great solution. The coffee is perfect. The clean up is easy. And, the only water used is for the coffee (none for clean up).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible Quality
on September 26, 2023
Posted by: jperry6465
from Charlotte, NC
We have had two machines stop working in less than a year. We will not be getting a third.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, September 28, 2023
Thank you for your review. We certainly understand your frustration, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and we offer a lifetime of comprehensive troubleshooting with our machine experts. We are available 24 hours a day, 7 days a week at 800-562-1465. If you choose to reach out, we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on September 26, 2023
Posted by: PL
from Sioux Falls, SD
[This review was collected as part of a promotion.] This item is a re-purchase because we loved our first one so much! It works great and makes the best coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good machine! I recommended!!!
on September 28, 2023
Posted by: sorti9
I bought a few months ago and I am very happy with it! The coffee is delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It’s easier to use and takes up less space
on October 7, 2023
Posted by: Ed
from New York, NY
[This review was collected as part of a promotion.] I bought this after two days of frustration with an old, perhaps overused coffee maker. It is easy to use and takes up less space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features
on October 9, 2023
Posted by: Candi82
from Lorain, OH
[This review was collected as part of a promotion.] Great machine Bluetooth capability do wish they had more Vertuo Pods
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA