Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Absolutely Love It
on July 11, 2023
Posted by: Mlightner
from Twin cities, mn
[This review was collected as part of a promotion.] After trying the Nespresso machine in a hotel, had to get one. Got the Vertuo next for Father’s Day and love it. Use it daily for both regular cups of coffee and the double shot pods
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use
on July 12, 2023
Posted by: CCase
from Orange County, CA
[This review was collected as part of a promotion.] My daughter gave this to me as a gift and it is not only small, sleek and easy to use but the coffee is amazing !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee, great machine.
on July 12, 2023
Posted by: Jtreddell
from Denver, CO
[This review was collected as part of a promotion.] So happy with the purchase, it looks good and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Solid coffee, poor machine quality
on July 13, 2023
Posted by: Amir
from Washington DC
Machine worked well for a little over a year. Coffee quality became extremely poor overnight, with no accidental damage to the machine. I was then sent 2 replacement machines, with had the exact same issue after about a month of working properly. Very poor quality machine, nespresso would be amazing if they could get that down
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , July 14, 2023
Thank you for your review, Amir. We are dismayed to learn the Vertuo Next has not met your expectations. If you ever need assistance with your new Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each Vertuo Next machine comes with at a one-year warranty and lifetime troubleshooting assistance. We will notate your feedback for the appropriate team.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it!
on July 18, 2023
Posted by: Kate
from New Jersey
[This review was collected as part of a promotion.] I love this machine it is so easy to use and works so well. The only complaint is that it blinks red sometimes out of nowhere and I have to plug and unplug.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A Good Machine
on July 19, 2023
Posted by: tbr93
from Austin, TX
[This review was collected as part of a promotion.] I purchased this machine because I wanted to replace my coffee maker and I wanted to have lattes. I really like the Vertuo pods and I thought it made excellent espresso! My husband didn't love the actual coffee so we ended up returning this machine and exchanging for the Pixie for me to still make my lattes. No issues with the machine while we had it though!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very sturdy coffee pot
on July 22, 2023
Posted by: Pen
from MT
[This review was collected as part of a promotion.] I bought my Nespresso a month ago and I am really enjoying the coffee
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfect latte every time
on July 30, 2023
Posted by: aby
absolutely amazing. my espresso is so tasty every single time. i got the milk frother as well and now i can make the perfect latte. i’m used to a traditional espresso machine and the vertuo next streamlines my coffee making process. it’s so easy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA