Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
LOVE
on March 15, 2023
Posted by: kirstenva782
I was so hesitant to purchase this, and when I finally decided to, I was kicking myself for waiting so long. My favorite coffee maker/espresso maker I have used. The coffee is so rich tasting, and I love experimenting with it!
Written by a customer while visiting influenster.com
Customer Rating
5
The start of my everyday!!!
on March 16, 2023
Posted by: Lambie
from TX
[This review was collected as part of a promotion.] Love my Nespresso. SO easy to use and create all sorts of drinks. My go-to every morning!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase
on March 17, 2023
Posted by: KNS
from Virginia
[This review was collected as part of a promotion.] I brought this a month ago, and I’m so happy I did. I have fallen back in love with coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Review
on March 18, 2023
Posted by: Llfische
from Los Angeles, CA
[This review was collected as part of a promotion.] It’s a great machine aside from it being hard to close.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great staff
on March 19, 2023
Posted by: Scott
from Parker
[This review was collected as part of a promotion.] Machine ( 2nd one ) was not in calibration. Had to visit store 3x
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not the best design
on March 19, 2023
Posted by: ed
from Berkshires, Massachusetts
[This review was collected as part of a promotion.] I owned a Vertuo for a number of years before it stopped working with decaf coffee, even after descaling. I recently bought the Vertuo Next with high hopes but discovered that its long narrow footprint made it inconvenient to change the water holder. I gave the machine away and bought the Vertuo. And now I'm happy again. All the machines make great coffee but the layout matters. BTW, I bought the Arrocino frother and did not like that it overflowed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, March 20, 2023
Thank you for your honest feedback, and we will note this to our product team. Should you need any assistance with your Aeroccino, give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes great coffee
on March 20, 2023
Posted by: AbigailJaclyn
from Greeley CO
[This review was collected as part of a promotion.] I bought this a little while ago and I have never made better coffee. Love it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE my vertuo next
on March 23, 2023
Posted by: Rachel
from Nashville, TN
I was skeptical to upgrade my Keurig to a Nespresso, but I am SO GLAD that I did. The pods are a bit more expensive, but the quality is WORTH IT! I love that the vertuo next can do 5 cup sizes, all the way from a single espresso to a whole carafe. I use it every day and have had no leaks, no mechanical issues, no complications. I am so happy with this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA