Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,366 Reviews)
Rating breakdown 5,366 reviews
5 Stars
3,844
4 Stars
602
3 Stars
197
2 Stars
197
1 Star
526
77%of customers recommend this product.
(
2,585 out of
3,338)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Not the best design
on March 19, 2023
Posted by: ed
from Berkshires, Massachusetts
[This review was collected as part of a promotion.] I owned a Vertuo for a number of years before it stopped working with decaf coffee, even after descaling. I recently bought the Vertuo Next with high hopes but discovered that its long narrow footprint made it inconvenient to change the water holder. I gave the machine away and bought the Vertuo. And now I'm happy again. All the machines make great coffee but the layout matters. BTW, I bought the Arrocino frother and did not like that it overflowed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, March 20, 2023
Thank you for your honest feedback, and we will note this to our product team. Should you need any assistance with your Aeroccino, give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes great coffee
on March 20, 2023
Posted by: AbigailJaclyn
from Greeley CO
[This review was collected as part of a promotion.] I bought this a little while ago and I have never made better coffee. Love it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE my vertuo next
on March 23, 2023
Posted by: Rachel
from Nashville, TN
I was skeptical to upgrade my Keurig to a Nespresso, but I am SO GLAD that I did. The pods are a bit more expensive, but the quality is WORTH IT! I love that the vertuo next can do 5 cup sizes, all the way from a single espresso to a whole carafe. I use it every day and have had no leaks, no mechanical issues, no complications. I am so happy with this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best gift ever
on March 24, 2023
Posted by: javataz
from New York, NY
[This review was collected as part of a promotion.] I love my Verto machine. Perfect coffees every day. Who could ask for anything more?
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on March 28, 2023
Posted by: Jose49
from Charlotte, NC
[This review was collected as part of a promotion.] We used to spent way too much on coffee, ever since we started really using our Nespresso it’s saved us so much time and money. Makes amazing drinks, everhthing from full mugs of coffee to shots to make americanos, lates, and macchiatos. Couldn’t recommend this enough.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than Previous Versions
on March 29, 2023
Posted by: Derrick
from Hopkins Minnesota
[This review was collected as part of a promotion.] We put our last machine through about 5,000 cups of coffee and it was time for a new one. This machine is improved and works great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new machine ☕️
on April 4, 2023
Posted by: Rach
from Cape Cod
[This review was collected as part of a promotion.] Bought this to replace my first machine that lasted over 10 years! Love how sleek and quiet it is!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Birthday Gift
on April 4, 2023
Posted by: BlessedMama
from Huntington, IN
Received this as a birthday gift and I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA