Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Easy coffee!
on October 24, 2022
Posted by: NikkiH
[This review was collected as part of a promotion.] The Vertuo Next is so simple to use! It's compact design fits pretty well on my small counter, which is a huge plus for me. I like the options of coffee or a shot of expresso. Never had that before, and it's pretty amazing. I'm in love with how easy this is. And quick! Perfect for those mornings where waiting for a cup to brew seems to take forever! Great machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Fidgety product
on October 25, 2022
Posted by: Lhal6446
from Massachusetts
[This review was collected as part of a promotion.] When I got the Vertuo Next Black I was very excited because I had heard a lot of good things about the brand Vertuo. I was very surprised when I brewed my first couple of cups and they came out tasting metallic-like. I thought to myself that it must just be because of the new machine so I kept going in the taste never improved disappointed with that type of quality from such a well-known brand.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 26, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine!
on October 25, 2022
Posted by: TrishaO
from Mullica Hill, NJ
[This review was collected as part of a promotion.] I recently acquired the Nespresso-Vertuo Next machine and at first I was very nervous about trying it. But it really isn't as complicated as it seems. I'm still learning but I'm sure this is going to become a favorite appliance!
Pros: Wide assortment of capsules to choose from, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Too Expensive, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Operate
on October 25, 2022
Posted by: Delslady
from Springfield, OR
[This review was collected as part of a promotion.] I have to admit I was a little confused when I pulled this out of the box and took a look at it; there was one button on it. However, it is smart and senses the size of the pod to know how much water to use. There are 3 sizes: espresso, double espresso, and coffee; once you put it in the Nespresso does the rest. The coolest part is that when you unlock and open the lid the pod is ejected into a side compartment for easy disposal or to reuse. My husband has fallen in love with it and we got the stuff so he can reuse them and pack his coffee he normally uses into. He says it is the best cup of coffee he has had. I would highly recommend this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on October 25, 2022
Posted by: Dene
[This review was collected as part of a promotion.] I love the convenience and quality of Nespresso. Unlike other pod coffees, these never taste like instant coffee. I'm not much of an espresso drinker, but it's growing on me too. My husband prefers espresso but doesn't drink it daily, so this machine is perfect for us. It's also got a great slender design that doesn't take up much space on the counter.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Written by a customer while visiting Nespresso USA
Customer Rating
4
This is a great lottle machine
on October 25, 2022
Posted by: Angelabear1712
from New Castle, DE
[This review was collected as part of a promotion.] This Nespresso machine is compact and versatile. You can make several varieties of espresso drinks with multi size cups and it even makes a carafe of espresso. A single cup takes less than a minute to brew and the taste is rich and flavorful. I am so glad I found this machine!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life Saver!
on October 25, 2022
Posted by: Brittaney
[This review was collected as part of a promotion.] My husband and i enjoy the espresso machine. We didn’t realize how much we needed an espresso machine until now. The machine is super easy to use and the taste is great! I’m looking forward to trying new flavors.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on October 26, 2022
Posted by: Best Taster
Such an Amazing product. I recommend it to anyone who enjoys good coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA