Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,342 Reviews)
Rating breakdown 5,342 reviews
5 Stars
3,827
4 Stars
598
3 Stars
194
2 Stars
197
1 Star
526
77%of customers recommend this product.
(
2,584 out of
3,337)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Great coffee machine
on October 31, 2022
Posted by: Jennfc84
from Pennsylvania
[This review was collected as part of a promotion.] The Nepresso Vertuo Next is a wonderful coffee/expresso machine. It's such a sleek style and I love that it doesn't take up a lot of counter space. It comes well packaged and easy to access it. Sets up easily and quickly. The machine itself is very easy to use. The machine heats up fairly quickly and I love that the cup holder is adjustable to the depth of your cup. Where if it's a shorter cup to can move the holder up a little bit to prevent splatters while it's brewing. I love that the water tank is removable. The automatic capsule ejection is a nice feature too. Every cup of coffee comes out perfectly hot. This machine is also super easy to clean. I love it. Definitely recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Espresso
on October 31, 2022
Posted by: witchykitty39
from Beaver Falls
[This review was collected as part of a promotion.] I am thrilled with my Nespresso Vertuo Next. The machine is AMAZING! First off, it's a great addition to the coffee bar I made in my kitchen. It looks nice and sleek and doesn't take up much room. It is very easy to use. I can brew four different sizes and varieties of espresso and coffee in less than a minute, with a push of a button. When my coffee is done brewing, I lift the lid and the used capsule drops down into removable bin, where I can then retrieve and dispose of it. The coffee/espresso comes out hot and delicious every time.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Unreliable
on October 31, 2022
Posted by: BARRY
nothing more frustrating than waking up to a coffee machine that just sometimes decides not to work. sadly this is the case with this machine. a year a a half later, and descaling and resetting and trying literally everything ... the machine is about to get the baseball bat treatment. very unreliable and overly complicated to maintain
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, November 2, 2022
We thank you for your review, Sam, and understand your frustration with your experience. It's certainly not our intent, and we'd like to make this better. Please call directly, 800.562.1465, so a machine expert can best assist you and ensure peaceful mornings in the future.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Expresso each time
on October 31, 2022
Posted by: Murphy12
from Florida
[This review was collected as part of a promotion.] I love this machine. It's sleek, stylish and looks amazing on my kitchen counter. It makes the best coffee and espresso..better than any machine I've ever used. I love that it came with pods to try and a beautiful Expresso mug. It was easy to setup right out the box, with simple easy directions. The coffee was hot and tasted absolutely delicious.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on October 31, 2022
Posted by: Missjay81
from Oviedo fl
[This review was collected as part of a promotion.] This machine is amazing. So simple to use. Easy to set up like one, two, three. Comes with a sample try of coffees. Not sure completely how to fit the larger create under it. The taste of the coffee is so good I don’t need to go to the coffee shop every morning now. Save time and money and invested in this machine u wouldn’t regret it. Coffee is hot. Lots of different types to try.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE THIS THING!
on October 31, 2022
Posted by: cknittel1
from Nazareth PA
[This review was collected as part of a promotion.] I absolutely love espresso so this machine is an absolute god-send! It makes wonderful, delicious espressos, double espressos, gran lugo, and carafes. Not only that, it can also brew standard coffee!! It is super easy to use and takes up barely any space at all on my counter. I am so impressed with Nespresso after using this machine. The espresso and coffee quality are beyond my expectations. Would 100000% recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small learning curve, but awesome overall
on November 1, 2022
Posted by: Mnull51
from Celina TX
[This review was collected as part of a promotion.] It was super easy to set up and start using. The package came with a sample pack of espressos. You have to look closely at the box to realize which pod is which size. That's the only thing I found to be slightly annoying. There's no way to customize the size of the espresso. It's all based on the bar code printed on the pod. The coffee itself was very good though. I will definitely keep using it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer for this sleep deprived mom
on November 1, 2022
Posted by: Tiffanyh
from Burlington, vt
[This review was collected as part of a promotion.] This immediately became my new favorite thing! I go to bed excited about the latte I will make the next morning! As a mom of a active toddler and a infant who refuses to sleep at night- sometimes it feels like this machine is the only thing keeping me going! To top it all off, I can literally make this with a toddler hugging my legs and a 6 month old wiggling in my arms- one handed—it’s literally that easy! Unlock the cover with an easy twist- Pop one of the delicious expresso choices-close and twist -and with a click of a button you have a perfectly balanced, perfectly smooth, and perfectly caffeinated drink that tastes like it’s straight out of a coffee shop!
Everything about this machine is EASY (yes, that needed to be capitalized) when you open for a new coffee treat the next time, the old capsule just pops itself into its own little tucked away garbage shoot on the side to be recycled later. You can transition to tall cup or a small shot in seconds by moving the drip tray to your desired height. Cleaning is just as easy and convenient as making a coffee- just press the button 3 times within two seconds and it self-cleans.
Biggest plus—-I’ve saved HUNDREDS of dollars by stopping my daily trip to the cafe ——without sacrificing the taste! Plus- I don’t have to haul two kids in the car and into the shop——GAME CHANGER! Now I can have coffee whenever I want without working around anyone else’s routines and drink at the comfort of my couch or grab some quiet time out on the patio!
Moms and all other humans— get one of these- you will not regret it! Love love love!
Everything about this machine is EASY (yes, that needed to be capitalized) when you open for a new coffee treat the next time, the old capsule just pops itself into its own little tucked away garbage shoot on the side to be recycled later. You can transition to tall cup or a small shot in seconds by moving the drip tray to your desired height. Cleaning is just as easy and convenient as making a coffee- just press the button 3 times within two seconds and it self-cleans.
Biggest plus—-I’ve saved HUNDREDS of dollars by stopping my daily trip to the cafe ——without sacrificing the taste! Plus- I don’t have to haul two kids in the car and into the shop——GAME CHANGER! Now I can have coffee whenever I want without working around anyone else’s routines and drink at the comfort of my couch or grab some quiet time out on the patio!
Moms and all other humans— get one of these- you will not regret it! Love love love!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA