Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Great if taken care of
on October 13, 2022
Posted by: Monster11
[This review was collected as part of a promotion.] I like how this machine doesn't take up a lot of counter space. It's slim and unobtrusive unlike some of the other coffee machines. Very sleek looking and elegant. It's easy to keep clean as well, just pour some water into the back and but another cup to catch the water and run it after making a pod. It'll flush out the machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on October 13, 2022
Posted by: Dolphin42
from Columbus Ohio
[This review was collected as part of a promotion.] This is so convenient and easy to use, doesn’t take up alot of counter top space. The espresso is delicious, quick and easy to make. Would definitely recommend to others. Would make a great gift for a coffee lover.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Best coffee ever
on October 13, 2022
Posted by: Slabnoreo
from Bend, OR
I really love the coffee, but it’s not even been 2 years and the coffee maker is dead. It’s not a cheap machine to replace and the coffee is pretty speedy also. Not sure I’ll get another one if the life of machine is less than 2 years
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 13, 2022
Posted by: ambs
from manor,tx
[This review was collected as part of a promotion.] Nespresso just keeps getting better and better. This machine is top of the line and really does it all. I love how it doesn't take up much space and how it is easy to clean and use. I love how it gives you so many options like how hot you want the drink and how big. Next level coffee!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pretty neat machine!
on October 13, 2022
Posted by: Sjordan2007
from Mount gilead OH
[This review was collected as part of a promotion.] This is the drink maker you didnt know you needed!! I love it! Not only does it come with samples, which I have a hard time deciding on a favorite, but it comes with a glass cup! It really is a must it measure the drink our perfectly to the cup and makes a great frothy drink! I love how smoothly it run! Its not very loud and it looks very stylish on my counter. It was super simple to use self explanatory and makes drinks to perfection! I love the slim design!
Pros: Convenient, Easy to Use, Has Delicious Crema
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Review for Vertuo Next
on October 13, 2022
Posted by: Sprice7235
from Johnson city Tn
[This review was collected as part of a promotion.] My Review for Vertuo Next. It was easy to set up. It does come with a nice variety of pods to choose from. It's small and compact so easily fits on any counter. It wasn't too heavy. The drinks turned out amazing. It's a high quality machine. I'd definitely recommend it.
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
Written by a customer while visiting Nespresso USA
Customer Rating
4
Really neat
on October 14, 2022
Posted by: Jher
[This review was collected as part of a promotion.] The vertuo next by Nespresso is really nice looking and sleek, it takes up minimal space and is very easy to use. I like that the pods have barcodes on them for ease of use, just pop it in and it knows what to do. I also like that it dispenses the used pop into its own compartment. I like the variety of options in the pods but it would be nice to have the option to use other coffee grounds as well.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 14, 2022
Posted by: Durvino
from Fayetteville, AR
[This review was collected as part of a promotion.] I am so thankful and excited for this gift! I have experienced Nespresso drinks at other friend’s/family’s homes and loved them. However, this Nespresso is so flexible as it prepares coffee drinks from espresso to carafe size. Very pleased.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA