Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Beautiful Machine
on October 12, 2022
Posted by: MeanieKarla
from Orlando FL
[This review was collected as part of a promotion.] Love my Nespresso Vertuo Next, is so chic and moderm, and even though is small, it does not matter how small because it is extremely powerful, it makes the best espresso, lattes, cappuccinos, americanos, and regular coffee, this has replaced my keurig and my huge espresso machines, Love it and will definitely recommend it! So easy to use and so many choices of flavors od capsules! A++
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 12, 2022
Posted by: maymay111111
from NJ
[This review was collected as part of a promotion.] I have a Kruger and wanted to try something different this was a great find. it gives you many option on what size cup and strength. very easy to use. the flavor of there coffees are great and saves me money every day
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine!
on October 12, 2022
Posted by: Farm wife
from Ohio
[This review was collected as part of a promotion.] This little machine is a powerhouse! It makes the best coffee at home. The pods are super convenient. It makes a great amount of crema if you like it frothy. Make a cup just like your corner coffee shop at home. The only cons include the temperature. I wish it was a little warmer when first brewed and the cost of the pods. But the positives far outweigh the negative. Love this machine!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on October 12, 2022
Posted by: Bluegold229
[This review was collected as part of a promotion.] I absolutely love this coffee maker. It is so easy to use and I like that it has a lot of different settings available including a carafe! I wish it was a bit easier from the pods to tell what size you’re making, but it’s been easy to get the hang of. Love Nespresso!!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Disappointed!
on October 12, 2022
Posted by: Morning Coffee Person
from Lexington, KY
I am very disappointed in this machine. This is my second Vertuo machine. This first one I enjoyed but it did not hold up very long. Decided to purchase Vertuo Next.
The technology has gone backward. In order to operate this machine requires that you manually push it down ( is not easy to do) and lock it. If you have any difficulty with any
weakness in your fingers or hands it would prove very difficult. Not a fan!
The technology has gone backward. In order to operate this machine requires that you manually push it down ( is not easy to do) and lock it. If you have any difficulty with any
weakness in your fingers or hands it would prove very difficult. Not a fan!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 13, 2022
Thank you for your review, Barbara. We understand your frustration, and hope you'll call us directly for next steps. All machines are covered under a one-year warranty, and a lifetime of comprehensive troubleshooting. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Finally a coffee maker I can manage
on October 12, 2022
Posted by: Jdaigle86
from west springfield,ma
[This review was collected as part of a promotion.] My fiance has to always have some fancy machine, and to be honest I can never get them to work correctly there's to many options and buttons and I give up. I went and got this machine in hopes that she could enjoy a fancy coffee and I could enjoy making coffee without her help! This hit the mark!!! It's one simple capsule and a single button! She gets fancy tasting capsules while I buy simple ones. We're both happy and get to enjoy coffee that we've made ourselves!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slim design that makes amazing espresso!
on October 12, 2022
Posted by: DStock
from WV
[This review was collected as part of a promotion.] Nespresso Vertuo Next Machine is a slim compact machine that makes amazing espresso! This machine may be small in size but makes great espresso easily. Once you prime and get this machine ready, espressos can be made easily and quickly. I love this machine for making espresso and coffee. I have been trying and tasting new coffees and this is the machine to try them all. This was well packaged and beside the machine itself, it also came with a sleeve and box filled with different flavor coffee pods, glass coffee cup and also has an app. Nespresso has made an app for making your espresso and coffee at your fingertips. The app, Nespresso Vertuo Next, allows you to adjust settings, check maintenance and details about the machine. It will notify if something is wrong or not operating correctly. I definitely recommend the Nespresso Vertuo Next Machine for making great tasting espresso and coffee, easily and quickly with this space saving machine!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on October 12, 2022
Posted by: Milan85
from New Jersey
[This review was collected as part of a promotion.] I bought this a month ago when my keurig stopped working on me. I wanted something that was nice and not so bulky on my counter. This nespresso style is so thin and sleek and very easy to use, I was alil nervous going from keurig to nespresso, but I’m very happy with my choice!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA