Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,638 Reviews)
Rating breakdown 3,638 reviews
5 Stars
2,857
4 Stars
430
3 Stars
118
2 Stars
82
1 Star
151
87%of customers recommend this product.
(
1,692 out of
1,938)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Makes a great cup of coffee!
on May 15, 2025
Posted by: Shep
from Reno, NV
[This review was collected as part of a promotion.] 5 stars for the coffee taste. 5 stars for style. The weak plastic for the used pod puller doesn’t pick up the bigger pods, but I don’t get too dirty manually moving the pod to the discard bin. I love that this machine makes all of the varieties of virtuo pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on June 14, 2025
Posted by: Yolís
from Houston Texas
[This review was collected as part of a promotion.] I am super happy with my machine. But I did noticed the sit on my machine for the coffee cup moves a lot. I just purchased the machine a month ago go or less
I would recommend this to a friend!
Response from Nespresso USABy Nisha, Customer Service, June 16, 2025
Hi, Yolis. Thank you for your review, we are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your machine is also Bluetooth compatible, and we recommend that you please pair your machine with your smart device to push through any necessary firmware updates, which are essential to ensuring your machine continues to function the way it was designed to. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Recommended and amazing machine
on June 27, 2025
Posted by: Gavin
from Wisconsin
The espresso machine is amazing. I’m so glad that I bought it. I use it every morning and I don’t regret buying it recommended to anybody who wants to say amazing cup of coffee or cold brew or espresso in the morning
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and coffee
on September 13, 2025
Posted by: Alishka
from New York, NY
[This review was collected as part of a promotion.] Nespresso machines make great coffee and I love this machine being compact with the water tank in the back. Very sleek and looks great as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple, fast and efficient
on October 15, 2025
Posted by: Mrfred
from Mississippi
[This review was collected as part of a promotion.] I really like being able to make a great cup of coffee both fast and with no waste. No more pouring coffee down the drain or being disappointed with the result.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We love this versatile machine!!
on November 14, 2025
Posted by: Sulyman
from Pendleton, Oregon
Great coffee that satisfies everyone’s preference. I like making lattes with the milk frothed while my wife enjoys regular coffee. When family visits, there are so many options everyone ends up very happy and without the inconvenience and expense of going elsewhere for their favorite drink.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Vertuo Next
on December 7, 2025
Posted by: KML
from McHenry, IL
[This review was collected as part of a promotion.] I bought my Vertuo Next last month during the Black Friday sale. It was delivered quickly and I absolutely love it! It’s easy to use, makes a cup of coffee in minutes and the coffee is excellent. As a bonus, it came with 3 sleeves of coffee, I can’t wait to try all the flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works like a charm
on December 10, 2025
Posted by: Gmn
from Indio, ca
[This review was collected as part of a promotion.] Best coffee ever! My son told me about this machine that makes the best coffee. Just bought the 4th one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA