Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
BEST ESPRESSO MAKER EVER
on September 23, 2022
Posted by: TayM1234
from Orlando, FL
[This review was collected as part of a promotion.] I got this a month or so ago, and I have never loved a product more. I have always been a chronic coffee drinker, since I am not a morning person. I always liked to add a shot or two of espresso when I went through my morning drive through or gas station, but now I can do it from home! I am saving SO much money and I swear it tastes 10 times better. Nespresso has crafted so many great flavors that I absolutely love, ranging from lighter caffeine's to stronger versions. Plus, depending on my pods, I can choose whether or not I want a smaller, stronger cup of espresso, or if I want to make it into a cup!
Each morning, I pop a pod into the machine, press "go" and let it do it's thing. By the time I finish putting on my clothes, it is ready to go and is the perfect temperature. I truly have never been more thankful for a "coffee machine". Everyone needs this in their home..... run and get it now! It really does soar above the rest!
Each morning, I pop a pod into the machine, press "go" and let it do it's thing. By the time I finish putting on my clothes, it is ready to go and is the perfect temperature. I truly have never been more thankful for a "coffee machine". Everyone needs this in their home..... run and get it now! It really does soar above the rest!
I give it a 10/10 and cannot wait to continue using it forever!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just like having a cafe at home
on September 23, 2022
Posted by: jsummits
from Stafford, va
[This review was collected as part of a promotion.] After a over-night stay at a friends house who had a/the Nespresso Vertuo Next I/we needed to have one for ourselves. Quick and easy to use the available variety cup packs provide an also endless variety of styles and flavors for even the pickiest of coffee drinkers.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
INCREDIBLE!
on September 23, 2022
Posted by: astar
[This review was collected as part of a promotion.] I have wanted an espresso maker for the longest time, and I could not be happier with this device. It's not super bulky so it doesn't take up a ton of counter space, which is a huge plus. I love how you can have an espresso shot, a double espresso shot, a cup of coffee, or even make an entire carafe if you'd like. All with this one machine! I have tried many of the different flavors of coffee and espresso, and they are all phenomenal. You can also connect your machine to an app on your phone and see the status of it. Highly recommend!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machine keeps breaking — don’t buy
on September 23, 2022
Posted by: Vanessa
from Austin, TX
I had the machine for 6 months and it’s broken on me twice. Had a refurbished machine sent to me that also broke after 1 month. Don’t buy this model. The coffee is great, but this machine is not worth it. Hoping for better luck with a different model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, September 24, 2022
Thank you for your review, Vanessa. We're disappointed to hear this, however, we're glad to see that a replacement machine is on it's way to you. Should you run into any further issues, please do not hesitate to reach out with any questions, comments, or concerns as we are always here to help. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent taste and very easy to use!
on September 23, 2022
Posted by: Nat c
from North Carolina
[This review was collected as part of a promotion.] This coffee machine is next level! It gives my coffee a great taste and it’s easy to use. Very little waste and quick to start brewing. Definitely worth the investment!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next
on September 23, 2022
Posted by: WendyinNC
from Raleigh, NC
[This review was collected as part of a promotion.] Nespresso Vertuo Next is very easy to use. I love the slim design and is pretty compact. It has a water reservoir and I can make several coffees but refilling it. The capsules are very convenient. I love that you can make different sizes of coffee based on the capsule. The coffee is very fresh and it makes a perfect cup.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome, Stylish Coffee/Espresso Machine!!!!
on September 23, 2022
Posted by: SlimShip1975
from Burton, Michigan
[This review was collected as part of a promotion.] This machine features a slim profile and does project out quite a bit, but it's similar in size to some of the other machines on the market. This machine brews a quality cafe espresso, latte, and coffee. It's a very easy machine to set up and make your cafe, espresso, latte, and coffee. It has great key features such as a 25-second heat-up time, automatic capsule ejection, and a descaling alarm. You won't be disappointed with this machine!!!!
Pros: Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!!!
on September 24, 2022
Posted by: Kelly37
from Lubbock, TX
[This review was collected as part of a promotion.] I absolutely love my Nespresso Vertuo Next! I love how convenient it is to use, from start to finish! It has a beautiful, modern, space saving design! It is high quality, and will pay for itself over time- making it a great value as well! The coffee smells and tastes amazing too. I would definitely recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA