Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Great features! Easy to use!
on September 20, 2022
Posted by: cb123
from Orange County, CA
[This review was collected as part of a promotion.] I just bought this for my new apartment, but I couldn't resist opening it and trying it out before the move. I am so impressed with the set up process, and how easy it was to get the machine connected to my app. Having the app takes all the guess work out of troubleshooting. The coffee was great, and it is so convenient to be able to have espresso at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee I've tried
on September 20, 2022
Posted by: Elastep
from Tysons, VA
[This review was collected as part of a promotion.] I really love the coffee that comes out of this coffee machine! I have no idea how Nespresso does their magic, but the coffee always comes out simply perfect! The taste, the temperature, the foam... I really think this is the future of the coffee making!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect cup of caffeine
on September 20, 2022
Posted by: Nickletz
from Minneapolis, MN
[This review was collected as part of a promotion.] This is perfect for any espresso/Coffee lover. The machine is so easy use to make your favorite espresso drinks in just minutes. It has Bluetooth which allows you to easily see any technical issues or reach out directly to the company regarding your specific machine. It comes with a variety of capsules in a variety of ounce sizes which is great to try out and see what you like best. I am also very interested in purchasing the coffee carafe that goes with it to make multiple cups at once. I definitely recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Machine
on September 20, 2022
Posted by: Okstate
from Dallas tx
[This review was collected as part of a promotion.] I love the versatility of this Nespresso! Having the option to have 6 different pour sizes and so many different blend options to purchase as well makes it the perfect fit for my family who each take coffee/espresso differently! It also is very slim making it nice and easy to fit on my counter.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The absolute best!
on September 20, 2022
Posted by: Itsmotime3
from Saint Louis
[This review was collected as part of a promotion.] I’ve tried all coffee makers including ninja, keriug, Mr coffee and de longhi. Nespresso is the easiest, most effective, environmentally friendly and best tasting coffee there is! The machine knows how much volume to make based on the size of the pod. There are endless variations of flavors on their website and I’m just getting started. I’ve never had a cup of coffee or espresso with the foam lip promised until I tried the Vertuo. I cannot recommend this enough. The app is also incredibly helpful and allows me to troubleshoot, look up new features and even order more coffee through it. Nespresso does it better than anyone! The pods automatically eject and it’s literally a 1 button push to have the best ever cup of coffee you can imagine. Not to mention the beautiful smell to start off your day. Thank you Nespresso!
Pros: Convenient
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my new Nespresso machine
on September 20, 2022
Posted by: Anonymous
from Miami, FL
[This review was collected as part of a promotion.] This is the second Vertuo line machine I purchase. Love how it makes the coffee and espresso every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Learning curve
on September 20, 2022
Posted by: Mants
[This review was collected as part of a promotion.] I should have done more homework before getting the nespresso machine as I was not prepared for the amount of effort needed to brew a single cup. I had to read the manual and watch the video tutorials. My machine came with a few unlabeled nespresso pods. I didn’t know what I was brewing or how much it would actually make. Machine is beautiful but a little
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Response from Nespresso USABy Nisha B, Customer Service , September 22, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent cup of espresso!
on September 20, 2022
Posted by: Christina45
from Virginia
[This review was collected as part of a promotion.] We are big coffee drinkers in my house and I’ve been very pleased with the quality from this Nespresso Vertuo Next machine. The machine is super easy to use and quick to clean. It makes great tasting espressos and the carafe function is great for larger quantities. I’m looking forward to getting more pod varieties to try!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA