Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,618 Reviews)
Rating breakdown 3,618 reviews
5 Stars
2,839
4 Stars
429
3 Stars
117
2 Stars
82
1 Star
151
87%of customers recommend this product.
(
1,692 out of
1,938)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Fantastic until it stopped working
on February 25, 2024
Posted by: CoffeeGirl
from Yardley PA
[This review was collected as part of a promotion.] I loved this for a few months. Nespresso fixed it but broke again as soon as warranty expired.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your review. We're dismayed to learn that your Vertuo Next machine is no longer working. The Vertuo Next comes with a 1-year warranty, as well as lifetime troubleshooting assistance. If necessary, we also offer out of warranty replacement and repair options. For additional help, we invite you to reach out via our toll-free number, 800-562-1465. We hope to hear from you soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on February 25, 2024
Posted by: Britt
from Pfafftown,NC
[This review was collected as part of a promotion.] Hands down one of the best purchases I have ever made. We have had our machine now for over 4 years. We have never ran into a problem with it. I thought at first having to order the coffee would get old, but honestly it’s no issue. Shipping is fast and free. I have recommended this machine to more people than I can keep up with. If you are on the fence…now’s the time! Your coffee experience will never be the same!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee
on February 25, 2024
Posted by: bamagirl32164
from Palm Coast, FL
[This review was collected as part of a promotion.] After asking my husband for 2 years for a Nespresso, he finally bought me one for Christmas. We love it!!! He actually uses it more than me. The coffee is amazing and I love that the pods can be recycled unlike Keurig pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Balance
on February 25, 2024
Posted by: Mimi
from West Palm Beach, FL
[This review was collected as part of a promotion.] I have been using Nespresso Coffees for at least 10 yrs! Both originaline and vertuoline deliver the truest, most delicious coffee flavors. Tasting notes are right on and all the coffees are highly digestible, never producing acidity or reflux to the gut! Love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and consistent
on February 25, 2024
Posted by: Tjgordenmom
from Indiana
[This review was collected as part of a promotion.] This has been a game changer. Each pod is unique and they do not all taste the same. My creations are fresh and the experience is effortless. I love how I can use the expert mode to turn regular pods into double espressos! Double usage for me and the ability to do the carraff size is a bonus too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Espresso
on February 25, 2024
Posted by: J
from Concord MA
[This review was collected as part of a promotion.] I bought my Vertuo a month ago. The pleasure of makking my own espresso at home has been amazing. I love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So much to love!
on February 25, 2024
Posted by: Barb57
from Valdosta, Ga
[This review was collected as part of a promotion.] My daughter gave me a Nespresso coffee machine for Christmas. So many great flavors to try! My favorite coffees so far are the Odacio and Chocalate!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on February 25, 2024
Posted by: KateNH
from New Hampshire
[This review was collected as part of a promotion.] My daughter gave me the machine for a Christmas gift. I absolutely love it best coffee ever.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA