Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Sleek compact look
on September 14, 2022
Posted by: Iratea1
from Florida
[This review was collected as part of a promotion.] I received the Nespresso - Vertuo Next. I love the sleek new look. It is more compact and takes up less space. But with that the used pod holder is smaller so it will have to be emptied more often. The place where you put the pod is different than the last model. You have to lock it which requires two hands to use. Not the easy lift too like the previous model. It does also have WI-FI capability. There is an app you can download to help with your machine. So if your water runs out mid brew it will notify your phone. And not to mention Nespresso has a. Great variety of delicious coffees to choose from!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Needs some work
on September 14, 2022
Posted by: Ian212
from Georgia
[This review was collected as part of a promotion.] My concern is mostly just with the feel of things. The water container and overall the entire construction felt a bit flimsy. Power cable is a little short for my needs. Cleanup is very simple an easy, though!
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, September 15, 2022
Thank you for your feedback. Whether positive or negative, customer comments are our most powerful tool in the assessment of our performance and we'll note your concerns for product development.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice and quick
on September 14, 2022
Posted by: Neeni1
from St. Louis
[This review was collected as part of a promotion.] I received this product in exchange for my honest review. I absolutly love this . This was easy to assemble quick fill up of water tank a few expresso pods were included so I tried it out right away. It was easy just pop a pod in and hit button it also included a nice glass mug to use . It's a nice size compact doesn't take up much counter space at all.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE!!
on September 14, 2022
Posted by: treat
from Arkansas
[This review was collected as part of a promotion.] I absolutely love my Nespresso, it’s the best purchase I’ve made. Very easy to use, and I love the milk frother attachment (:
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on September 14, 2022
Posted by: daischop
from Eastern TN
[This review was collected as part of a promotion.] So far I've really enjoyed using this coffee machine and in addition, love the sleekness of the design. Fortunately for me, it was an easy learning process in how to use it. Plus, there is plenty enough pods for me to find that I like.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best espresso machine
on September 14, 2022
Posted by: Alangford08
from SRB,FL
[This review was collected as part of a promotion.] This is hands down the best espresso machine hands down! This has helped me not only save money because it is coffee shop quality and in my opinion even better but it is literally such an awesome machine to have on my at home coffee bar! I love the way it looks, how easy it is to assemble, use and keep clean! I highly recommend this product! It's a must and would make a great gift!
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fits nicely on my crowded countertop.
on September 14, 2022
Posted by: MeMaw
from East Peoria, IL
[This review was collected as part of a promotion.] Nespresso Vertuo Next makes a very high-quality cup of expresso. I wish it were easier to use the locking/unlocking lever as I have arthritis & it can be hard to open & close. Other than that, I like that the used pods slide right into the holder. This is a very modern-looking machine. The adjustable cup holder is very useful as is the drip guard. It's wonderful I can connect to the internet & use Bluetooth & it's programmable which saves me time. You have a lot of control on how you would like your coffee. Very happy, no problems at all. By the way, my friends & family thinks it's really cool & I may have heard a hint about Christmas presents. It is very loud. It's also made from recyclable material. Way to go!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great taste
on September 14, 2022
Posted by: Kford00
from Mansura, LA
[This review was collected as part of a promotion.] I bought this because I needed a way to make some fresh coffee. This machine was easy to use and makes a great tasting cup of coffee. I am very happy with this purchase and will buy other quality products to go along with my nespresso coffee machine.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA