Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Love it!
on September 6, 2022
Posted by: Stargazer
from Texas
[This review was collected as part of a promotion.] The Nespresso - Vertuo Next is so easy to set up and use! It is easy to clean and does not take up a lot of counter space. It has a sleek design and offers a quick, creamy cup of coffee in a flash! A nice feature is when you open the top after brewing, it will automatically put your used capsule into a bin to throw away. It is a bit loud, but over all it is an excellent choice, I would definitely recommend it.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Luxurious
on September 6, 2022
Posted by: Pam1969
from Knoxville, TN
[This review was collected as part of a promotion.] Nespresso is the way to go for all things fancy, foam coffee. A definitely luxury and must have for any kitchen. It's not bulky so displays on your counter or coffee station very nicely. Fully functional and easy to use. A must have!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great at first, but doesn't last
on September 6, 2022
Posted by: BB
I use this machine pretty regularly. It worked perfectly fine at the beginning, however after ~1.5 years, it started leaking water after every use. Asked around and this appears to be a reoccurring issue with this particular model. I like the Nespresso setup, so I'm currently looking into buying a more robust model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, September 7, 2022
Thank you for your review. We’re disappointed to learn that your Vertuo Next is not performing to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on September 6, 2022
Posted by: el731
from Chicago, IL
[This review was collected as part of a promotion.] I love my nespresso! I have been wanting one for the longest time and I can say it is definitely worth it! I love getting the little bit of crema that get from espresso. It feels like having a little bit of luxury every morning. I don't think I could ever go back to regular drip or k cup coffee!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Wide variety of capsule brands to choose from
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
NESPRESSO
on September 6, 2022
Posted by: irmaggie2
from Griffin, Georgia
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a very attractive brewing machine. It is made of 54% recycled plastic but is very durable and stylist. It can brew a wide variety of sizes from 5 to 18 oz. at a touch of a button. The Nespresso Vertuo Next comes with a easy to follow instruction manual. A very nice addition to any kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fresh espresso in my Nespresso
on September 6, 2022
Posted by: Irenegx0
from Lutz, FL
[This review was collected as part of a promotion.] This Nespresso vertuo next machine has become my morning routine for fresh espresso.
The Nespresso machine is slim/sleek in design, so it doesn't take up alot of counterspace and blends in with any decor. The machine comes with instruction panflits, but I found it easy to set up my machine through the app. There is a nespresso app for Android or ios that you can pair your machine too. Pairing my phone to my machine was easy. In the app it shows you if your machine needs maintenance, if it's still in the cleaning cycle...pretty much let's you know what's going on with your machine. There are videos within the app that guid you to starting your machine...like the cleansing. After taking the water tank out to rinse it and fill, make sure you push it down all the way or the cleansing/brewing won't start. There are instruction videos on getting to know your machine, and making your first cup of espresso. You also get a clear glass cup that says "Nespresso" on it that is perfect to brew your espresso in. There are 3 different levelings that you can set the cup seat on.
I like the wide range of pods with different tastes, and that certain pods give you different espresso amounts. You also have the option to stop the machine during the brew time when you've reached the desired amount. From the time you turn on the machine, the warm up time, and pressing the button to brew...it's all very quick. I get a fresh amount of espresso every time, and the crema that you get on top that happens from brewing. The machine turns itself off after its done.
I really enjoy my machine. It's really good quality, and I've been using it everyday so far. My mornings aren't the same without it. I love sipping just the espresso, but I also enjoy making a iced caramel machiato. This is definitly for anyone that loves a good cup, or sip of great tasting espresso.
The Nespresso machine is slim/sleek in design, so it doesn't take up alot of counterspace and blends in with any decor. The machine comes with instruction panflits, but I found it easy to set up my machine through the app. There is a nespresso app for Android or ios that you can pair your machine too. Pairing my phone to my machine was easy. In the app it shows you if your machine needs maintenance, if it's still in the cleaning cycle...pretty much let's you know what's going on with your machine. There are videos within the app that guid you to starting your machine...like the cleansing. After taking the water tank out to rinse it and fill, make sure you push it down all the way or the cleansing/brewing won't start. There are instruction videos on getting to know your machine, and making your first cup of espresso. You also get a clear glass cup that says "Nespresso" on it that is perfect to brew your espresso in. There are 3 different levelings that you can set the cup seat on.
I like the wide range of pods with different tastes, and that certain pods give you different espresso amounts. You also have the option to stop the machine during the brew time when you've reached the desired amount. From the time you turn on the machine, the warm up time, and pressing the button to brew...it's all very quick. I get a fresh amount of espresso every time, and the crema that you get on top that happens from brewing. The machine turns itself off after its done.
I really enjoy my machine. It's really good quality, and I've been using it everyday so far. My mornings aren't the same without it. I love sipping just the espresso, but I also enjoy making a iced caramel machiato. This is definitly for anyone that loves a good cup, or sip of great tasting espresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Coffee Maker
on September 6, 2022
Posted by: stefjean
from Decatur, Il
[This review was collected as part of a promotion.] I am so happy to have received this Nespresso coffee maker! I love that you can do many things with this! You can make Espressos, Coffee, Barista creations, and even Carafe! I would definitely recommend this to all coffee drinkers!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite kitchen item
on September 6, 2022
Posted by: K1990
from San Tan Valley
[This review was collected as part of a promotion.] I’ve had this for about a month now and it has quickly become my favorite kitchen item. I have always been a huge coffee and expresso drinker and usually I just get the Starbucks and call it a day, after looking at how much I’ve been spending.. I decided on this. And to my surprise it was just as good and even better than the ones I’ve bought! It is super easy to use and overall has been amazing.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA