Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,618 Reviews)
Rating breakdown 3,618 reviews
5 Stars
2,839
4 Stars
429
3 Stars
117
2 Stars
82
1 Star
151
87%of customers recommend this product.
(
1,692 out of
1,938)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Bianco Forte
on February 24, 2024
Posted by: CaliCup
from California
[This review was collected as part of a promotion.] Repeat order of Bianco Forte this month. Each cup of Bianco Forte is the way to start the day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it!
on February 24, 2024
Posted by: Kxjm
from OKC
[This review was collected as part of a promotion.] Got my Nespresso not too long ago but I love it already. I’ve wanted to get an espresso machine but didn’t have the time to master the skill. I can make iced coffee without sacrificing the taste of a decent espresso and have spent less money buying it from the store.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best consistent quality cup of coffee.
on February 24, 2024
Posted by: Walt
from Philadelphia
[This review was collected as part of a promotion.] Espresso cups of coffee are consistently always the same quality no guessing and smoke Starbucks and all the other brands hands-down
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Daily pleasure!
on February 24, 2024
Posted by: Lisa1818
from Los Angeles,CA
[This review was collected as part of a promotion.] I bought my Vertuo Next over a year ago, and I enjoy it on a daily basis. It does not compare to any other self serve coffee machine. It is such high-quality, you would think you were ordering it from a barista. Hands-down top of the line!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slick and clean
on February 24, 2024
Posted by: Ginav17
[This review was collected as part of a promotion.] I got the as a gift and love it! We use it literally everyday
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on February 24, 2024
Posted by: Maria
from California
[This review was collected as part of a promotion.] I love trying new coffees but always go back for Melozio
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great coffee when it works
on February 24, 2024
Posted by: None
from Brooklyn, Ny
[This review was collected as part of a promotion.] The machine makes pretty good coffee. Half the time it won’t work though so the cups get wasted. I have to remove and reinstall the water tank and reopen and reinsert a new capsule. Sometimes I also have to restart the machine. Sad.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We are dismayed to learn you were experiencing issues with your Vertuo Next machine. Your Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair & replacement options via our Assistance Service Program. We hope you will reach out to us soon, as we are confident we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee house in the kitchen!
on February 24, 2024
Posted by: DaniB
from Gainesville, GA
[This review was collected as part of a promotion.] Listen, I’m sure there’s a million better ways to make good, cafe quality coffee at home with “better” machines and whatnot. But this takes seconds of my morning and produces a consistently excellent cup of coffee every time. So glad I finally got this!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA