Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Smooth brew
on September 1, 2022
Posted by: wickedpete
from Jacksonville, FL
[This review was collected as part of a promotion.] Nice one touch brew machine with options for several different sizes. Brews are very flavorful and love the variety. I have mainly used another single size brewer and prefer that for every day use due to cost, but like this for special occasions.
Pros: Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great when it works
on September 1, 2022
Posted by: Coffee Lover
from Hawaii
We had it for a little over a year and now the orange light constantly comes on and the machine will work when it feels like it. Tried the factory reset as well as descaling and googling answers everywhere. It was a great machine and the coffee choices are fantastic, but after a year it shouldn’t go wonky.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, September 2, 2022
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least one year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you, they may be able to offer some other options that work for you. We offer repair and replacements through our Assistance Service Program, and are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size coffee maker
on September 1, 2022
Posted by: markm70
[This review was collected as part of a promotion.] Nespresso Vertuo Next allowed me to enjoy my favorite coffee shop experience at home. The coffee maker was easy to set up on my countertop and did not take up much room. I was able to savor my favorite coffee anytime of the day.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee made quick!
on September 1, 2022
Posted by: Jersey Girl 139
from New Jersey
[This review was collected as part of a promotion.] Delicious coffee made quick! I love my espresso Vertuo next Machine! It is so elegant and modern looking on my countertop it just says chic. They’re such an assortment and varieties of capsules to try is your beach going to Starbucks. Every cup of coffee and I’ve made is absolutely perfect they all taste fantastic it’s a wonderful machine
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I'm OBSESSED!
on September 1, 2022
Posted by: CourtRocks
from Riverside, CA
[This review was collected as part of a promotion.] I finally upgraded my at home coffee game, and I have zero regrets. I've owned Kuerigs for the past 15 years, but finally decided that I needed something "more". The Vertuo Next is that game changer that I was looking for. Not only does it function well, it looks downright cool in my kitchen.
I found the set up to be easy and quick. In just a few minutes, I had connected it to my phone and done an initial rinse.
I'm an espresso fan, so this is what I have been making the most. The pods are aluminum and easy to store. The fit in perfectly too. I was actually shocked at how quickly it dispensed my espresso shot. The espresso was hot, bold, frothy, and darn perfect. I immediately started browsing Nespresso's app to order other varieties. They have so many that I am excited to explore all the flavors and types. This thing is going to save me a lot of money because the coffee and espresso that it makes is cheaper and better tasting then in coffee shops.
I found the set up to be easy and quick. In just a few minutes, I had connected it to my phone and done an initial rinse.
I'm an espresso fan, so this is what I have been making the most. The pods are aluminum and easy to store. The fit in perfectly too. I was actually shocked at how quickly it dispensed my espresso shot. The espresso was hot, bold, frothy, and darn perfect. I immediately started browsing Nespresso's app to order other varieties. They have so many that I am excited to explore all the flavors and types. This thing is going to save me a lot of money because the coffee and espresso that it makes is cheaper and better tasting then in coffee shops.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Horrible machine
on September 1, 2022
Posted by: Moe
from New York
Bought one two years ago it only lasted a month till it started blinking orange and won’t work. Called Nespresso and got a new one. 1 year later same exact problem. I changed to the Vertuo model and it’s looking way better than the vertuo next.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine and Fast Coffee!
on September 1, 2022
Posted by: Espresso Dude
from California
My wife surprised me with this machine to curb my Starbucks addiction. I’ve gotta say, so far, it works great and pumps coffee out in a flash. The design is beautiful and intuitive and for the cost of this machine and the pods, it’s a budget saver in the long run. I highly recommend getting this device.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Taste!!!
on September 1, 2022
Posted by: toodlesmn
from Shakopee, MN
[This review was collected as part of a promotion.] This machine arrived quickly and was packaged well. It was super easy to pull out of box and set up. It is a nice, sleek design and does not take up a lot of counter space. It also looks very nice on my counter. It brews a wide range of coffees just by pushing the button, espresso, double espresso, coffee and carafe. The machine is made from recycled plastic which is pretty cool. There are several pretty colors to choose from. The machine does not make a lot of noise when you are making your coffee. This machine makes delicious espresso! I love it!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA