Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,991 Reviews)
Rating breakdown 5,991 reviews
5 Stars
4,318
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Got stuck in an error state
on August 10, 2022
Posted by: Ally
from Columbia, MO
I got this machine as a wedding gift and loved it! Although, after less than a month of using it I got the dreaded blinking orange light. Nothing would work and it was stuck in an "error" state according to the technician. I was sent a new one that works great! Great customer service.
I would recommend this to a friend!
Response from Nespresso USABy Chloe H., Customer Service , August 11, 2022
Hi, Ally. Thank you for your review. We are happy to see you spoke with a machine expert and will receive your new Vertuo Next machine soon. The Vertuo Next machine comes with a lifetime of troubleshooting and one year warranty. If you have any questions, please feel free to contact us at 800-562-1465 or visit Nespresso.com/help for more details.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste
on August 10, 2022
Posted by: CaitlinM
from Boston MA
[This review was collected as part of a promotion.] I am so happy I bought this machine the coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on August 14, 2022
Posted by: Ggreennn
from Atlanta, GA
[This review was collected as part of a promotion.] Never going to Starbucks again! Love making shaken espresso over ice
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So convenient
on August 14, 2022
Posted by: Lou
from Washington, DC
[This review was collected as part of a promotion.] Makes great espresso and is much more convenient than hand packing your espresso! Saves lots of time making coffee in the mornings.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super Convenient
on August 14, 2022
Posted by: Lindsey98
from Birmingham, AL
[This review was collected as part of a promotion.] I bought this machine a couple weeks ago to replace my old espresso machine and it is so much more convenient when making my morning coffee before work!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on August 14, 2022
Posted by: At321
from Denver, CO
[This review was collected as part of a promotion.] Love my new Nespresso Machine. So glad I finally got one
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this purchase
on August 15, 2022
Posted by: Tony
from Phoenix,AZ
[This review was collected as part of a promotion.] Big money saver when it comes down to getting one of these vs going to Starbucks 4x out the week, very nice flavors and quick to use to get your day started.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on August 15, 2022
Posted by: Corin M
from Maryland
[This review was collected as part of a promotion.] We recently got our machine and from the first cup we’ve been in love! Excellent coffee consistently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA