Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,618 Reviews)
Rating breakdown 3,618 reviews
5 Stars
2,839
4 Stars
429
3 Stars
117
2 Stars
82
1 Star
151
87%of customers recommend this product.
(
1,692 out of
1,938)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Love!
on February 24, 2024
Posted by: Liz
[This review was collected as part of a promotion.] I have really been enjoying these machine. Very nice to make lattes at home
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
I love the foam
on February 24, 2024
Posted by: R
from Virginia
[This review was collected as part of a promotion.] It makes quality coffee with rich foam. How over the limited availability of the VERTUO pods makes it hard for me to get away from Starbucks products when I need to get it ASAP at a grocery store. Also, my pet peeve lift the 7.7 ounce coffees that I make lifted my machine is that the foam kind of goes over and I haven’t even put my creamer in yet and I use an 8 ounce or 10 ounce mug and it’s still overflows. The phone that comes on top of the coffee does make it feel like I have a mini coffee shop in my room
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 29, 2024
Thank you for your review. We're delighted to hear that you're enjoying your machine, as well as the delicious and rich crema it produces. We also appreciate your feedback regarding the cup size requirements, as well as capsule availability. Your comments have been forwarded on to the appropriate teams here for further review. Your machine comes with a 1-year warranty, as well as lifetime troubleshooting assistance. If you have any additional feedback or questions, we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Your machine comes with a 1-year warranty, as well as lifetime troubleshooting assistance. If you have any additional feedback or questions, we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Your machine comes with a 1-year warranty, as well as lifetime troubleshooting assistance. If you have any additional feedback or questions, we invite you to reach out via our toll-free number, 800-562-1465. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, perfect cup of espresso everytime
on February 24, 2024
Posted by: Kristin
from Baltimore, MD
[This review was collected as part of a promotion.] I have stopped using my Kerug and graduated to strictly using my vertuo next daily. It makes the perfect iced espresso for me daily to give me my energy boost for work! Nespresso has a customer for life! I always look forward to when it’s time to place my monthly order for new coffee to try new products.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very happy with purchase
on February 24, 2024
Posted by: pflower
from Flagstaff
[This review was collected as part of a promotion.] Best coffee breakfast - when friends come over they love making their own cup!
One couple bought a Verturo after having dinner at our home.
One couple bought a Verturo after having dinner at our home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee freak !
on February 24, 2024
Posted by: Coffee lover
from Washington
[This review was collected as part of a promotion.] Love this coffee and the Delonghi machine ! It makes coffee as good as a coffee stand and way cheaper!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso is the best coffee!
on February 24, 2024
Posted by: Kate BG
from New Jersey
[This review was collected as part of a promotion.] I bought this product and very happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great addition to my morning
on February 24, 2024
Posted by: Rog
from New York, NY
[This review was collected as part of a promotion.] Very happy that I finally made the jump from drip coffee to a nespresso. It’s made things so much easier and fun to explore different coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very easy to use!
on February 24, 2024
Posted by: Megan
from Long Island, NY
[This review was collected as part of a promotion.] Fantastic machine, easy to use and the coffee options from nespresso are phenomenal! Great product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA