Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,618 Reviews)
Rating breakdown 3,618 reviews
5 Stars
2,839
4 Stars
429
3 Stars
117
2 Stars
82
1 Star
151
87%of customers recommend this product.
(
1,692 out of
1,938)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
User friendly !
on February 24, 2024
Posted by: Marissa
from San Diego
[This review was collected as part of a promotion.] Love the machine !!very easy to use .. never going back to a regular drip machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes good iced coffee
on February 24, 2024
Posted by: Lilly
[This review was collected as part of a promotion.] I like nespressos products. I have a vertuo plus and it works well
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love this machine!
on February 24, 2024
Posted by: Pilot Mom
from Texas
[This review was collected as part of a promotion.] Makes terrific coffee. My only real complaint is that the flavors I end up liking the most are only made in limited batches and once they’re gone, they’re gone. Lol
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and delicious!
on February 24, 2024
Posted by: Shelby
from Tucson
[This review was collected as part of a promotion.] Bought this over a year ago. I use it everyday and still love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on February 24, 2024
Posted by: Bede81
from Miami FL
[This review was collected as part of a promotion.] I bought Nespresso vertuo pods and I loved!!! I make hot and iced coffee by Nespresso every day
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Decent coffee
on February 24, 2024
Posted by: Bochie
from California
[This review was collected as part of a promotion.] A bland and uninspiring brew that fails to captivate the palate. Lacking depth and complexity, this coffee leaves much to be desired, offering a forgettable and lackluster experience. While convenient, its mediocrity falls short of the rich flavors and aromatic intensity expected from a premium blend.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review, Carson. We're sorry to learn that the coffee brewed by your Vertuo Next machine did not meet your expectations. We produce some of the highest quality coffee in the world. At this time, only 1-2% of the world’s coffee crop meets our quality standards and specific taste and aroma profiles. These measures have been taken to ensure that we can continue to offer our customers the high quality of coffee they expect from Nespresso. Taste concerns can sometimes be attributed to expired sleeves, over-extraction, or a build-up of scale within the brewing unit. We recommend running a weekly rinse cycle and descaling every 300 capsules to ensure the best flavor experience. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our machine experts would be delighted to aid. Please do not hesitate to contact us for assistance. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on February 24, 2024
Posted by: Sarah Faye
from Los Angeles , CA
[This review was collected as part of a promotion.] Love my nespresso maker and I Love the double espresso dolce. It’s perfect with every creamer I have. If you haven’t tried it and are thinking about it, get it! It’s not sweet and it’s not bitter it’s just a perfect blend for morning and night, hot or cold!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the double espresso!
on February 24, 2024
Posted by: Dah94
from San Francisco, California
[This review was collected as part of a promotion.] I bought a few sleeves of the double espresso. The flavor and taste is as good as I get in a cafe. There is a solid amount of crema, and the taste is solid all the way through. I definitely would buy the double espresso capsules again and again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA