Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,595 Reviews)
Rating breakdown 3,595 reviews
5 Stars
2,820
4 Stars
426
3 Stars
117
2 Stars
81
1 Star
151
87%of customers recommend this product.
(
1,691 out of
1,937)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Great taste all the time
on February 24, 2024
Posted by: Cupcakes385
from Atlanta, Ga
[This review was collected as part of a promotion.] I bought our machine for my husband as a birthday gift and I absolutely love it. Perfect coffee every time. I quickly found my favorite blends.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine ever
on February 24, 2024
Posted by: Lucasmom
from Los Angeles, ca
[This review was collected as part of a promotion.] I’ve had it for almost 2 years and just bought one for my sister for her birthday! Can’t wait to give it to her
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product!
on February 24, 2024
Posted by: Bggursoy
from Salt Lake City
[This review was collected as part of a promotion.] I’m so happy with my purchase, can’t wait enough for mornings to have another Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My treat!
on February 24, 2024
Posted by: Titi
[This review was collected as part of a promotion.] I love my Nespresso machine! It was a gift I gave to myself. I enjoy having the different types of coffee‘s depending on my mood always so rich and flavorful!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on February 24, 2024
Posted by: Parker19
from Ohio
[This review was collected as part of a promotion.] This is my family’s second Nespresso machine and I love it. I love the expert mode and the ease of use. I bought this machine to have at my office and it is perfect. I definitely recommend it for anyone looking for a nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee
on February 24, 2024
Posted by: Lisa55
from Washington DC
[This review was collected as part of a promotion.] Great recommendation from sales lady. Glad I made the purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic
on February 24, 2024
Posted by: Carol
from Pittsburgh pa
[This review was collected as part of a promotion.] The coffee I get from my nespresso is second to none. I love how smooth it is! The flavors are amazing and I love love live my morning coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Vertuo Next, great coffee, the machine not so much
on February 24, 2024
Posted by: JD89101
from Las Vegas
[This review was collected as part of a promotion.] I had this machine for almost two years now. It’s a love-hate relationship. I love the coffe but the machine not so much. I’ve had a dreaded orange light more times than I care to list. The rotating part of the machine (the one that rotates the pods) gets stuck after every use and it has to be “un-stuck” manually. There are plenty of instructions online on how to do it. But again, the coffee is amazing. If you can deal with a bit of manual labor before every cup, go for it.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We're sorry to learn that the Vertuo Next has not met your expectations. Your feedback regarding this machine's locking system has been documented and forwarded on for review. If you need assistance with your Vertuo Next machine's orange light alert, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA