Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,595 Reviews)
Rating breakdown 3,595 reviews
5 Stars
2,820
4 Stars
426
3 Stars
117
2 Stars
81
1 Star
151
87%of customers recommend this product.
(
1,691 out of
1,937)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
2
Machine is horrible, but great coffee!
on February 24, 2024
Posted by: astoltz
from Abilene, TX
[This review was collected as part of a promotion.] I love Nespresso coffee, but this machine is terrible. The lever that opens and locks the lid sticks and is extremely difficult to operate. Relatives with arthritis cannot use the machine at all. Very disappointed in the lack of quality.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, February 26, 2024
Thank you for your review. We're sorry to learn that the Vertuo Next has not met your expectations. Your feedback regarding this machine's locking system has been documented and forwarded on for review. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great for everyday coffee drinking
on February 24, 2024
Posted by: Jesse
from Seattle, WA
[This review was collected as part of a promotion.] I’ve had my Nespresso for two years and it has been lovely. I use it multiple times per day and have had no issues. I was initially worried about it as many reviews talked about the Vertuo Next conking out, but this has not been my experience. Pods are a bit more expensive, but the convenience is worth it for me. I just wish the Nespresso App was a bit more user friendly for ordering—seems to be regularly glitchy, so I just use the website.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best purchase!
on February 24, 2024
Posted by: AlyWri
from Doylestown, PA
[This review was collected as part of a promotion.] I purchased this about eight weeks ago, and I could not be happier. It is truly my treat every morning to have amazing coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great selection!
on February 24, 2024
Posted by: Cindy85
from Simpsonville, SC
[This review was collected as part of a promotion.] I love that I have so many choices of coffee: strong or mild, flavored or not, coffee or espresso, boosted or not. And the seasonal flavors - look forward to each season knowing what is coming or trying the newest one!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on February 24, 2024
Posted by: Sasha_B
from New York
[This review was collected as part of a promotion.] I enjoy my Nespresso and absolutely cannot live without this coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!
on February 24, 2024
Posted by: Meggies
from New Jersey
[This review was collected as part of a promotion.] I love my machine. Very easy to use. Makes delicious coffee. Much cheaper than ordering out.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso the way single serve coffee should be
on February 24, 2024
Posted by: Ravi K
from New Jersey
[This review was collected as part of a promotion.] On a whim I recently bought the Nespresso - Vertuo Next. The different samples of coffee that came with it gave the ultimate smoothness experience in coffee drinking. The added Aeroccino frother made it a breeze to make what I call frou-frou coffee drinks at home. I have been trying various different Vertuo capsules since then and it has been coffee nirvana since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast and Easy!
on February 24, 2024
Posted by: BD
from Arizona
[This review was collected as part of a promotion.] I have had this machine for several months. Coffee is fast and easy to make and extremely delicious! It tastes very high quality!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA