Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,988 Reviews)
Rating breakdown 5,988 reviews
5 Stars
4,317
4 Stars
704
3 Stars
230
2 Stars
207
1 Star
530
77%of customers recommend this product.
(
2,615 out of
3,377)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
So yummy
on November 2, 2023
Posted by: Coffee crazy
from Roseburg, Oregon
[This review was collected as part of a promotion.] Love my Nespresso. Clean, delicious coffee :) Always perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo next delivers a punch- love it
on November 5, 2023
Posted by: Theonlycoffeeyouleverneed
from Austin, Texas
[This review was collected as part of a promotion.] Love the easy way it makes my mornings run smoothly. Hot delicious coffee and no mess.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
on November 30, 2023
Posted by: New Machine Very Loud
from Hillsborough, NC
Received a Vertuo Next as a gift to replace my old Vertuo machine. The Vertuo Next is much louder than my old Vertuo. It still makes good coffee but I’m disappointed by how loud it is.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine brews loudly. The sound you are hearing is the drying section of the brew cycle and is completely normal. This involves the capsule spinning at an accelerated speed to extract the last bits of coffee grounds and to rid any excess water from the capsule.
If you find the sound bothersome, we recommend putting a placemat or cloth underneath it to dampen the sound.
We are pleased to offer technical support via our toll-free number 800-562-1465. Please feel free to call us at any time if you would like any further assistance. We are available 24 hours a day and 7 days a week.
If you find the sound bothersome, we recommend putting a placemat or cloth underneath it to dampen the sound.
We are pleased to offer technical support via our toll-free number 800-562-1465. Please feel free to call us at any time if you would like any further assistance. We are available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on December 29, 2023
Posted by: Sscronin
from Heath, TX
[This review was collected as part of a promotion.] Nespresso is the best coffee! My Mom absolutely loves coffee at my house when she visits so I got her the Vertuo Next for Christmas. She loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the different sizes
on February 2, 2024
Posted by: Maria
from Chelsea, Ma
[This review was collected as part of a promotion.] I am so happy with my purchase, I bought one for my daughter as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next
on February 6, 2024
Posted by: Momo
from Chicago
[This review was collected as part of a promotion.] I thought this a month ago and have used it everyday since. The machine is flawless and the various pods available have all been fantastic. The coffee is a VIP experience!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great
on February 26, 2024
Posted by: Guti
from Atl Ga
[This review was collected as part of a promotion.] I’ve had it for a couple of months now and I love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Didn’t enjoy the last limited edition products
on February 27, 2024
Posted by: Miri
from Aventura
[This review was collected as part of a promotion.] We bought the new infinitment gourmand and the other red version but was not our favourite. Not the amazing flavour we are used to.
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, February 28, 2024
Thank you for your review. We are disappointed to learn that the most recent Limited Edition Pierre Herme capsules did not meet your expectations. We would be happy to assist you further. Please reach out to us at our toll-free number, 1-800-562-1465, to speak with a Coffee Specialist. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA