Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,988 Reviews)
Rating breakdown 5,988 reviews
5 Stars
4,317
4 Stars
704
3 Stars
230
2 Stars
207
1 Star
530
77%of customers recommend this product.
(
2,615 out of
3,377)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Great birthday gift for a 15 year old
on June 19, 2023
Posted by: pamalamadingdong
from San Diego, CA
[This review was collected as part of a promotion.] So happy that I bought this as a gift for my 15 year old's birthday. Technically since I am the mom, its my birthday too LOL. While the Pop plus line is not as favored for espresso based drinks, its working great for us. We do not need a full line of espresso and we prefer the regular and decaf altissio. We also love the iced leggero for our iced coffee needs. Big bonus is the ability to use the new cold brew pods! We just keep the machine on top of the pod drawer and it elevates it so that we can put a larger cup under the machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on June 27, 2023
Posted by: Karlita55555
from New Jersey
[This review was collected as part of a promotion.] I bought my machine and a can say is the coffee a ever drink
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and coffee!
on July 3, 2023
Posted by: CM
from Washington DC
[This review was collected as part of a promotion.] Very very pleased with my purchase. Totally worth the cost!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee every time💕💕💕
on July 10, 2023
Posted by: Yolanda
from Hawaii
My hubby purchased this wonderful coffee maker. I’ve had it for a year now and it’s still producing wonderful tasting coffee… I’m a Very Happy customer 😁😁😁
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
User friendly, simple features.
on August 3, 2023
Posted by: Vic46
from San Francisco Ca
[This review was collected as part of a promotion.] 1 bought the Vertuo machine that brew all sizes of capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do Not be enticed by the slim sleek design!
on August 30, 2023
Posted by: Chele
from Fort Worth, TX
Do Not be enticed by the slim sleek design of this machine! Do your research and you will find it’s nothing but trouble. Nothing worst than wanting your morning cup of coffee and the machine not working. I have gone through all troubleshooting and still no coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Tara B, September 2, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine didn’t meet your expectation. We understand your disappointment especially when you’re looking to enjoy a coffee moment. Furthermore, we are pleased that you were provided troubleshooting assistance from our Machine Experts, however, your machine does come with a one-year warranty. We provide repair and replacement services via our Assistance Service Program. Please do not hesitate to contact us via our toll-free number 800-562-1465, our Machine Experts would be delighted to provide the best solution, so you may enjoy a Nespresso moment soon. The possibilities are endless!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Machine!
on October 24, 2023
Posted by: Jen
from New York
[This review was collected as part of a promotion.] I’ve been buying bottled coffee/cold brew from supermarkets for years now and finally decided to get myself a coffee machine. Nespresso was not my first choice but I am so glad that I have chosen Nespresso! It has changed my life and my love for coffee has grown so much!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine
on October 29, 2023
Posted by: Clake24
from Austin, TX
[This review was collected as part of a promotion.] I bought this about a month ago to replace my keurig and am thankful that I did. The coffee is much better than any keurig coffee I had. I used to drink my coffee black, however I purchased the frother and use milk in almost every cup now and it enhances the flavor. Love my Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA