Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6 out of 5
4.6
(3,565 Reviews)
Open Ratings Snapshot
Rating breakdown 3,565 reviews
5 Stars
2,796
4 Stars
424
3 Stars
113
2 Stars
81
1 Star
151
87%of customers recommend this product. 
(
1,691 out of 1,937
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5 out of 5
5
Smooth and flavorful
on February 24, 2024
Posted by: JB
from Virginia
[This review was collected as part of a promotion.] I bought this on my last order and such a smooth and balanced flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best invention ever!
on February 24, 2024
Posted by: NM
from Louisiana
[This review was collected as part of a promotion.] Had a Keurig and it doesnt hold a candle to my Nespresso! The coffees are strong and not watered down. The taste is always consistent as well. I love that its got bluetooth and the setup is super easy. I recommend a Nespresso to every coffee lover!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Never buying coffee again!
on February 24, 2024
Posted by: Medstudent1216
from Phoenix az
[This review was collected as part of a promotion.] Since I started medical school, I started drinking coffee and I was buying it all the time. Now ever since I bought my vertuo I never need to. They are so many different, great pods and recipes to try. It is definitely worth the money and the perfect size for my apartment.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Eh
on February 24, 2024
Posted by: A
from San Jose, ca
[This review was collected as part of a promotion.] Bought it and was initially pleased but just didn’t stand the test of taste time over awhile
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer ServiceFebruary 26, 2024
Thank you for your review. A difference in taste can sometimes be attributed to expired sleeves, over-extraction, or a build-up of scale within the brewing unit. We recommend checking the production and freshness dates on the small end of every sleeve. Ensure that your Coffee capsules were not reprogrammed by mistake. Descaling your machine at least every 300 capsules or every three months is required to prevent calcium build up. You may also run a descaling process with water and adding two tablespoons of baking soda instead of our descaling solution to help with removing the irregular taste. Please note that this tip only helps with removing irregular taste and does not remove hard water and calcium deposit build-up. If your taste issues continue after performing these steps, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Super Compact!
on February 24, 2024
Posted by: sami444
from Big Bear, CA
[This review was collected as part of a promotion.] I bought this before moving to college and it has been a godsend. It's compact enough to fit on top of my mini fridge but holds enough water for multiple cups of coffee. I also have saved soooo much money from making my own coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great smooth Taste
on February 24, 2024
Posted by: Des
from Atlanta,Ga
[This review was collected as part of a promotion.] Great smooth taste. Great favor. Would definitely reorder.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Excellent Boost Flavors
on February 24, 2024
Posted by: SheBeJessica
from California
[This review was collected as part of a promotion.] Love the Stormio and Melozio boost coffees. Great tastewith an extra kick!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee
on February 24, 2024
Posted by: joma4040
from New Mexico
[This review was collected as part of a promotion.] The product produces a great cup of coffee and when paired with some frothed milk the coffee is even better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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