Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,565 Reviews)
Rating breakdown 3,565 reviews
5 Stars
2,796
4 Stars
424
3 Stars
113
2 Stars
81
1 Star
151
87%of customers recommend this product.
(
1,691 out of
1,937)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Best part of my mornings🤎
on February 22, 2024
Posted by: SPT
from Moreno Valley
[This review was collected as part of a promotion.] I have owned a Nespresso machine for many years. Yes, I have a Keurig for other household members, but that cup of coffee will NEVER compare to the robust flavors of Nespresso🤎
The Vertuo Next was just what I needed for a full cup vs. a shot of espresso.
The Vertuo Next was just what I needed for a full cup vs. a shot of espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Indulgence
on February 22, 2024
Posted by: Shelbycheer
from Cadillac, MI
[This review was collected as part of a promotion.] I am "babysitting" my mom's machine right now while she's out of state. Needless to say, I'll be buying my own when she returns. I have one a day and feel like I have splurged on a coffee shop drink. Love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smoothest and Flavorful Coffee!
on February 22, 2024
Posted by: Cass
from Beaumont, TX
[This review was collected as part of a promotion.] I've had the Vertuo Next machine for about 2 years and I can honestly say it brews the smoothest and most flavorful coffee. I love the added froth at the top after it brews which makes me feel like I'm getting gourmet coffee every morning. I would definitely recommend this to any coffee lovers out there!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing addition to our home!
on February 22, 2024
Posted by: Mahmoud
[This review was collected as part of a promotion.] Nothing easier than waking up and getting a Nespresso ready to jumpstart the day! Love this purchase so much!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tastes!
on February 22, 2024
Posted by: MJ
from NC
[This review was collected as part of a promotion.] I’ve been drinking one cup of regular coffee followed by a cup of two shots of Nespresso. Starts the day off well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Vertuo Next
on February 22, 2024
Posted by: KBoo
from Huntsville, Alabama
[This review was collected as part of a promotion.] This machine has been difficult to keep up and running. We've sent it back to be repaired at least twice and it still has issues. We regularly clean and descale it but it is a finicky machine. I have heard other models are less tricky to keep running so we will probably get a different one when this one goes out again.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, February 24, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected and appreciate the opportunity to assist you. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For Nespresso Machines that are sent for repair, you will have an additional 6-month warranty. For replacement or repair assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Best. Coffee. Ever.
on February 22, 2024
Posted by: Coffee lover
from South Bend, IN
[This review was collected as part of a promotion.] I received this as a gift. Best. Gift. Ever. It has ruined me for any other coffee. So smooth and velvety. The cost is slightly more than coffee I used to drink, but it’s completely worth it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on February 22, 2024
Posted by: Bells82
from New York
[This review was collected as part of a promotion.] I bought is coffee to try and it was wonderfully smooth and rich.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA