Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
lots of good features
on April 23, 2025
Posted by: davidson
picture is very clear and crisp. good sound . easy to set up and navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Expectations Exceeded!
on April 23, 2025
Posted by: OpaDan
from New Braunfels, Texas
This TV was on sale and thought, oh let's get it. I was not expecting anything much, but the product is exceptional! Very impressed!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 23, 2025
Posted by: Ed57
Great viewing screen. Love it. And it's just the right size for gaming too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy!
on April 23, 2025
Posted by: Mosby2
I bought the TV because I needed a smart TV. My other TV was a Samsundlg and I was very happy with it.
My only complaint would be the remote that comes with the TV... too small ... the buttons also are too small and too sensitive.
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung Sux
on April 24, 2025
Posted by: Big Charlie
This was my second Samsung TV. But NEVER again!!! All kinds of issues. I repeat NEVER again!! My daughter and her family have 3 and experience problems also.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, April 24, 2025
Hi Big Charlie,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Some what satisfied
on April 24, 2025
Posted by: fishguy
I bought this TV about a month ago really like the picture but have some issues with the remote control and the actual size of the screen. Our previous TV was a Vizio and the same size class was almost 2" smaller from WiFi to side to side and 1" smaller from top to bottom. My wife has arthritis in her hands and has a terrible time working the volume and mute button on the remote.
Response from Samsung USBy Samsung Advisor, April 25, 2025
Hi fishguy,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on April 24, 2025
Posted by: Linda
My kids gave me the TV for Christmas, and I love it!
Written by a customer while visiting Samsung US
Customer Rating
2
Very good equipment
on April 24, 2025
Posted by: Junior
from Florida
The name you have in my account is wrong my name is Efrain Perez nothing relative with Ana . So please change the name or I have to delete the all account
I would recommend this to a friend!
Response from Samsung USBy Samsung Advisor, April 25, 2025
Hi Junior,
To best assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
To best assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US