Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
4
Excellent visual experience. Good quality.
on April 22, 2025
Posted by: Anonymous
from McDonald, PA
I bought my tv a couple of months ago and am happy with this purchase but I with I had bought a Roku tv.
I hate the remote that came with this tv. It is too skinny and I don't like how it moves through the channels. Unless you have super skinny fingers it's too easy to mess up what you are trying to do. I tried to purchase a different remote but they are all the same for this particular TV. Ugh.
I hate the remote that came with this tv. It is too skinny and I don't like how it moves through the channels. Unless you have super skinny fingers it's too easy to mess up what you are trying to do. I tried to purchase a different remote but they are all the same for this particular TV. Ugh.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung TV-Owned before, not again
on April 22, 2025
Posted by: Mich
great picture but after 3 months of use, sound is terrible. Crackles and gets louder at times. Will not buy again
Response from Samsung USBy Samsung Advisor, April 23, 2025
Hi Mich,
Thank you for sharing your experience with us. We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.
If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience with us. We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.
If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Happy Camper
on April 22, 2025
Posted by: Spike
I had one and decided to add second so of course it was Samsung. The best. Taken a while to like new remote.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is a Samsung house
on April 22, 2025
Posted by: Marinejumper
from tampa, fl
this is my 4th Samsung tv (its an upgrade for the bedroom). Every tv in my home is a Samsung and I love them. crisp pictures and Samsung TV make it worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 22, 2025
Posted by: Myriam
Very happy with the purchase! Excellent colors, and sound
Written by a customer while visiting Samsung US
Customer Rating
5
50" TV
on April 22, 2025
Posted by: VJ25
Happy with my purchase. Looks really good on picture quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 23, 2025
Posted by: Djackson
from Rochester, NY
I bought it about a month ago and I love it. I love the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 23, 2025
Posted by: RE2025
from Port Orange, FL
I bought my first Samsung TV this year, and I love it!
Thinking about buying a Samsung refrigerator next! Sure wish I had a coupon, LOL
Thinking about buying a Samsung refrigerator next! Sure wish I had a coupon, LOL
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US