Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
1
Picture
on April 21, 2025
Posted by: None
I’m not happy at all. After just 6 months there is a black, sometimes colorful stripe about 6” wide from top to bottom of the picture.
Response from Samsung USBy Samsung Advisor, April 22, 2025
Hi None,
We are glad that you reached out to us regarding the display issues you are seeing on your Samsung DU7200 TV. I have a few recommendations that may resolve the line you are seeing on your screen.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the lines still appear after replacing the cable, troubleshoot the external device.
- If lines appear during the Picture Test, proceed to the next step.
If lines appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We are glad that you reached out to us regarding the display issues you are seeing on your Samsung DU7200 TV. I have a few recommendations that may resolve the line you are seeing on your screen.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the lines still appear after replacing the cable, troubleshoot the external device.
- If lines appear during the Picture Test, proceed to the next step.
If lines appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
My 75 inch Samsung Tv review
on April 21, 2025
Posted by: Parlay parlay
from Birmingham,Alabama
My 75 inch Samsung tv was my birthday gift to myself ,I’d say it’s the best gift I’ve ever gotten myself I’m very satisfied. The picture quality and sound is phenomenal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice flat screen beautiful love it
on April 21, 2025
Posted by: Kamillion
from Hawaii
Bought 55'nice except no #,s on remote is sml easy for misplace .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 21, 2025
Posted by: Dave
Awesome picture. Great price. Looked at others and with reviews I think I got the best.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on April 22, 2025
Posted by: Tammers
The Samsung TV is the best. We've owned Samsung TV's for the last 25 years and haven't had any issues. We just bought our son a new Samsung this past Christmas and he's very happy with it. We currently have 4 Samsung TV's in our home.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 65 inch tv
on April 22, 2025
Posted by: Crazydays22
from Heart of Texas
I bought my new tv about 3 months ago and I love it great picture quality and easy to use remote,iI wouldn’t change a single thing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied customer, recommend
on April 22, 2025
Posted by: Mr G
from California
Great value and quality. Easy set up , price is fair and ready to use which makes it a quality purchase and satisfied customer.
Would recommend.
Would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV, reccomend it above some others.
on April 22, 2025
Posted by: Telephonetim
from central Texas
4th Samsung tv I've had, and this one seems to lose communication with internet often. If there's a momentary outage, Samsung won't restore w/o a turn-off/on. Frustration. Other devices restore quickly. Great picture, occasional issues with tuning various app's; MAX, Paramount+ mostly. Samsung did mostly stand-up for failed "curve" tv, after many months of "testing".
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US