Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Happy.... happier with instructions.
on April 20, 2025
Posted by: Couchpotatoe
Very happy with tv performance. I would have been happier much sooner with an owners manual and written instructions for setup and use.
Written by a customer while visiting Samsung US
Customer Rating
5
happiness
on April 20, 2025
Posted by: batgirl
from Ga.
Never knew how bad my old tv was and it was only 4 years old.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
no title
on April 20, 2025
Posted by: no nickname
The controller, and the ability to get certain stations is totally frustrating. You need a new controller with more functions
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi,
So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
No regrets cutting the cord
on April 20, 2025
Posted by: Tdh1
We cut the cable cord and love all the offerings on Samsung TV plus!
Written by a customer while visiting Samsung US
Customer Rating
5
First smart tv for us
on April 20, 2025
Posted by: Ghkraning
from Pulaski, WI
We bought this new tv for Christmas and we love it. Clear picture, great sound, love the extra channels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke down.
on April 20, 2025
Posted by: dlopez318
from Bronxville, New York
bought less than 4 moths ago and already needs servicing.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi dlopez318,
I'm sorry you are experiencing issues with your DU7200 TV.
So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
I'm sorry you are experiencing issues with your DU7200 TV.
So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 20, 2025
Posted by: Jimk
I own 6 Samsung TV’s and find them all sensational. Everything works flawlessly with simple set-up and ongoing use. More importantly, the picture is excellent in all conditions.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on April 20, 2025
Posted by: Dobie
from Portland, Oregon
Love the size and picture quality. Menu is easily navigated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US