Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
great performace
on April 18, 2025
Posted by: Bison
Always go with samsung and not disappointed with this purechase. Clarity is wonderful, detail unmatched and sound OK, not great but OK.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on April 18, 2025
Posted by: Joanie
from Henderson, Nv
We bought this for a bedroom, it's very nice crisp and bright!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Yellow people?
on April 18, 2025
Posted by: RayBob
from Corsicana, TX
Don't know if it's my satellite service or the TV, but sometimes people look jaundiced. Very yellow. Good picture most of the time.
Very good sound for a little TV.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not a great product
on April 18, 2025
Posted by: Lynn
I bought this 3 weeks ago. I'm sorry I bought this brand. The sound quality is not as good as t was n my 20 year old Sony Bravia. The set up on the home screen isn't good either.
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Lynn,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung!
on April 18, 2025
Posted by: Ginny1958
from Sacramento Ca
The only TV is a Samsung. I have purchased them my whole life. Picture perfect, last forever! It's the only TV worth your money...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv plus is a plus
on April 18, 2025
Posted by: Meman
Great tv love the microphone on the remote and it's chargeable
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on April 18, 2025
Posted by: Jackie
The picture quality is great but the volume have to be turned up to 79 to hear it clearly
Written by a customer while visiting Samsung US
Customer Rating
5
Television
on April 18, 2025
Posted by: Pollo
from Houston, TX
This was my first Samsung product for the home as I had moved into my apartment and I have loved the TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US