Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
3
Not thrilled
on April 18, 2025
Posted by: Itene
I have had this for a month or two now. My Vizio was better to be honest. And for the life of me I cannot get it to stop giving me directions on turning on/off. So annoying
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Itene,
We appreciate your feedback on the DU7200 TV.
If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the DU7200 TV.
If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it
on April 18, 2025
Posted by: Mell
I bought this two weeks ago I love all the features you can find everything so easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
3rd go with Samsung
on April 18, 2025
Posted by: Brownboy62
This is my third Samsung television. The picture went out of both in appx 5 years, so I expect this one to do the same. This one has the best picture of course. The remote is small and a bit cumbersome with the basic functions buried in remote. The speaker is a tad weak also. It lacks depth and I frequently use a soundbar to improve it. Basically a decent television and compared to lesser named sets, it is a bit overpriced. I also have a 32" in my bedroom which is only a couple months older than the 50" and it has already shown signs of failure. While I obviously am a Samsung supporter, I can see the quality of the product is going downhill. I will be open to other options when its time to replace these sets which will likely be in the next year or two unfortunately. Based on cost and longevity, I will consider other units.
I would recommend this to a friend!
Features
2
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 18, 2025
Posted by: Josy
from Arizona
I bought this several months ago and I’m happy I did it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on April 18, 2025
Posted by: Slinkee1107
from Trinity, NC
Best tv I've ever owned! The picture is much better than the TV it replaced
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 18, 2025
Posted by: Formula one tvplus
from Fkorida
I so happy w my tv programsi enjoy my tv experiencies
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV - Clunky Samsung Software
on April 18, 2025
Posted by: JH95825
from CA
This would be a 5-star TV if it weren't for the clunky Samsung software. I don't like having to sort through everything Samsung to get to what I want. The TV should start with my preferred service, not Samsung's. This could send me away to other brands in the future.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 18, 2025
Posted by: Rooster
from Green Bay
Had this tv since late December and couldn’t be happier. Wonderful picture and good sound. I have an audio system which works with this tv seamlessly. Couldn’t be happier. Samsung tv is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US