Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
3
Hate Surveys
on April 18, 2025
Posted by: Anonymous
Frankly I don’t know what Samsung provides me except a phone. I thought they would make it easy to back up my data but I don’t know how to do this and if I need to restore data, I don’t know what is involved. Why don’t you tell me why you’re better than the competition?
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi MikeAustin,
To better understand the issues you are experiencing with your Samsung TV, please reach out to us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
To better understand the issues you are experiencing with your Samsung TV, please reach out to us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 18, 2025
Posted by: Carlt
Great picture! Great price! Easy operation! Great look.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 18, 2025
Posted by: Lbell2255
All my televisions are Samsung, I love free tv. I never had any trouble out my Samsung tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality and features
on April 18, 2025
Posted by: Natmn2025
I bought this this past year and the quality is awesome. Great sound and picture quality. Im impressed
Written by a customer while visiting Samsung US
Customer Rating
5
Prime with Samsung!!
on April 18, 2025
Posted by: Starduster
We love our Samsung 85" TV and our Samsung cell phones are the best.
Written by a customer while visiting Samsung US
Customer Rating
2
Popping sound
on April 18, 2025
Posted by: Debbie
Got a popping sound coming my tv every so often not happy….
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Debbie,
If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The features and the size 60”
on April 18, 2025
Posted by: Luis
The main reason I bought it it was because it’s the only brand I like and the size 60” it’s the only one that fits in the area for my scree
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy tv
on April 18, 2025
Posted by: Wnt2001
Great tv great picture easy to set up took about 15 minutes
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US