Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
4
Good not perfect
on April 4, 2025
Posted by: Jern
Like tv. Having trouble connecting to external speakers. Limited inputs and confusing.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Plus is great limited connectivity
on April 6, 2025
Posted by: Deep pockets
6th Samsung purchased in the last 3 years, love Samsung Plus TV and the many selections
Not happy with the limited choices to connect sound bars; didnt realize that is where the saving was, with bluetooth being only viable option limits integration
Written by a customer while visiting Samsung US
Customer Rating
3
Very dark
on April 7, 2025
Posted by: None
The screen is very, very dark for viewing. My husband is very unhappy with our purchase.
Response from Samsung USBy Samsung Advisor, April 8, 2025
Hi None,
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great find. Thanks Samsung human logical proramr .
on April 7, 2025
Posted by: Bill Allentown PA
from Allentown PA
1 month old. accepted my internet router easily. Nice as I am not a Tekkie. Very satisfying picture. New unique remote actually user friendly. look intimidating. Easy access to all settings. Oh, and the picture...very pleasing. sharp and comfortable!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
remote
on April 9, 2025
Posted by: Dave
The remote control has so few buttons it is difficult to control the TV.
Good picture and sound.
Good picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Great for the money
on April 11, 2025
Posted by: By the lake
from Holland MI.
Had it for a month now and I am impressed by the bright picture and great colors every time I turn it on and you can use your phone to control it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ten outta ten this tv does it all
on April 12, 2025
Posted by: CrystalNicole
[This review was collected as part of a promotion.] The only complaint I have is, that it doesn't have a power button on the TV itself. Other than that, the picture is crisp and sharp with vivid colors. The sound is incredible, it somehow manages to sound like your in a theater. Hands down the best TV I've owned. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost prefect
on April 15, 2025
Posted by: Will
from Mount Vernon, NY
I love the size, picture quality, price. I only gave it 4 instead of 5 stars because of the inputs. My old bose sound system hooks up by optical cable. No way to attach it to new TV. Had to buy new sound system. Oh well. Technology moves forward...
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US