Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
4
Great TV, horrible remote
on March 7, 2025
Posted by: KimWatchesTV
The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on March 7, 2025
Posted by: REytv
I love my TV and It's 4 years old. I can't stop watching
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on March 7, 2025
Posted by: Diane
from Pennsylvania
Love the tv. Being 65, it was getting used to functions. I threw the remote out the window! (Not really) and bought a universal remote
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture, extras, ease to operate
on March 7, 2025
Posted by: Bobby
Bought 43" for bedroom and it was so good I replaced the Sony in the living room with a 65"
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great picture
on March 9, 2025
Posted by: Jimmy
we are happy with the quality of the TV. Picture and sound is great! However, we are tired of the notification every time we change volume, channel etc. can we turn this off?
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 65” Crystal UHD7200D TV
on March 9, 2025
Posted by: Greenie
Color is fantastic, lots o added content and free shows and movies. Do not like the remote. No way to enter station number directly instead of going station by station on the guide. Trying to scan “all stations “ is difficult. Yes I would buy again, in fact I did buy the same TV, in slightly smaller size.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not user friendly.
on March 10, 2025
Posted by: Almost Happy
Not user friendly. Too many apps scattered all over the place. Difficult to navigate. Lots of trouble finding my favorite apps. Finally, don't buy this TV for the Spectrum app. It works, but not so good.
Response from Samsung USBy Samsung Advisor, March 11, 2025
Hi Almost Happy,
Thank you for your purchase. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062169/
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your purchase. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062169/
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on March 12, 2025
Posted by: Mitchell
Great picture. A little better than my 75 “ same series.
Written by a customer while visiting Samsung US