Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
2
Not completely satisfied.
on March 6, 2025
Posted by: LisaT
from Helena MT
My spouse bought this several months ago Khe thought we needed a bigger screen)& so far have not been completely satisfied.
Not enough ports on back of TV:
No port for external sound system we used on old TV, so spouse bought complete new external speakers (extra expense).
Cable box uses 1 HDMI port.
DVD player uses 2nd HDMI port.
No ports for WII game console. Had to purchase a converter to HDMI & then have to unplug either the cable box or the DVD player to plug game consoles in.
External antenna port only tunes 1 channel at a time. Have to perform a new search each time we want to watvch a different channel from the external antenna. (Same external antenna used on old TV which scanned in 14 different channels at one time)
Can't figure out how to use the the streaming channels preprogrammed on TV. (Not user friendly for senior citizens)
If it was up to me I would have returned this TV & used the old one we had until it croaked.
Not enough ports on back of TV:
No port for external sound system we used on old TV, so spouse bought complete new external speakers (extra expense).
Cable box uses 1 HDMI port.
DVD player uses 2nd HDMI port.
No ports for WII game console. Had to purchase a converter to HDMI & then have to unplug either the cable box or the DVD player to plug game consoles in.
External antenna port only tunes 1 channel at a time. Have to perform a new search each time we want to watvch a different channel from the external antenna. (Same external antenna used on old TV which scanned in 14 different channels at one time)
Can't figure out how to use the the streaming channels preprogrammed on TV. (Not user friendly for senior citizens)
If it was up to me I would have returned this TV & used the old one we had until it croaked.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, March 14, 2025
LisaT,
Thank you for sharing your thoughts on the input selection - we'll be sure to pass this feedback along to our design teams.
To assist in learning the various functions, please know you can download the DU7200D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU7200D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the input selection - we'll be sure to pass this feedback along to our design teams.
To assist in learning the various functions, please know you can download the DU7200D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU7200D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on March 6, 2025
Posted by: Cajun
I am so happy with my Samsung TV Remote is awesome. So easy to use
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed !! We have always bought Samsun
on March 6, 2025
Posted by: Ducati
We bought this item 1/28/25 (received it 1/31/25) . As of today 3/6/25 it stopped working this afternoon!! We unplugged - waited awhile - then plugged in again, still did not work ! The screen was dimly lit (very dark blue, hard to notice in the daylight} We then notice the red led light on the bottom right side tv was not on, this is why the remote control does not work. We Tried pressing the button by the led with no results. disappointed
Response from Samsung USBy Samsung Advisor, March 7, 2025
Hi Ducati,
Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best for bargain and quality
on March 6, 2025
Posted by: DeeDee
from winter springs Florida
easy to program great price, beautiful picture, and tons of free streaming channels you can’t beat it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
60 " Samsung TV
on March 6, 2025
Posted by: Chango
from Pittsburg ,california
Bought a few months ago. No way to hook up TV to sound system. No sports mode.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Response from Samsung USBy Samsung Advisor, March 7, 2025
Hi Chango,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
I hope these tips help. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
I hope these tips help. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Samsung
on March 6, 2025
Posted by: MrKiss
from New Mexico
this is my 6th Samsung Tv,
and they just keep getting better & better…
*i will never buy another brand..
and they just keep getting better & better…
*i will never buy another brand..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture. I CAN SEE!!!
on March 7, 2025
Posted by: None
from Louisiana
Love my TV. So far it’s great. I love that its large.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy
on March 7, 2025
Posted by: Rick
from Central PA
Works great color and a nice picture and easy set-up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US