Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
The picture is like real life .
on May 18, 2024
Posted by: Kojack
[This review was collected as part of a promotion.] It's used for streaming movie watching and picture frame
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sound!
on May 20, 2024
Posted by: Mainroom
[This review was collected as part of a promotion.] Living room entertainment. The family loves it! I recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good picture, great quality
on May 20, 2024
Posted by: Steveo
[This review was collected as part of a promotion.] Love quality of the TV, great sound, gaming is excellent on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture
on May 20, 2024
Posted by: Greg321
[This review was collected as part of a promotion.] Love everything about the television. Great price, picture, and slim profile.
Knocked off one star because the volume is very low when connected to our TIVO. Volume is fine on our old TV though.
Value
4
Response from Samsung USBy Samsung Advisor, May 21, 2024
Hi Greg321,
Thank you for your purchase of the DU7200 and for sharing your experience with us. Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase of the DU7200 and for sharing your experience with us. Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 21, 2024
Posted by: LarryB
[This review was collected as part of a promotion.] Family room TV. Great picture. Easy to use. We all are happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on May 29, 2024
Posted by: Ghostface
[This review was collected as part of a promotion.] Got it for my son and he absolutely loves it. He plays his ps5 on it all day long. Image quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy simple setup
on May 31, 2024
Posted by: Allie1973
[This review was collected as part of a promotion.] Easiest set up I’ve ever had. Beautiful colors. Extremely powerful sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV do recommend.
on June 5, 2024
Posted by: CantStopWontStop
[This review was collected as part of a promotion.] It's pretty good tv. Considing the price for it its not bad. Has good picture and easy to use. I like the size. Makes games alot more in game action for me. I would recommend this TV if someone was in the market for a new one.
Value
4
Written by a customer while visiting Samsung US