Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
4
Don’t like the remote!
on March 5, 2025
Posted by: Marlene
I replaced my previous Samsung with a new one…happy with the quality of the picture…but I hate the new remote! I find it very hard to use..and especially don’t like the fact that I cannot push a number and get the channel I desire…I have to run through the whole batch of numbers to get to the one I want..I think it is made cheaply!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome purchase!
on March 5, 2025
Posted by: Happiest customer
from Virginia
I sincerely love my TV! It’s the best purchase I’ve ever made and I will continue to patronize this brand!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Third Samsung..
on March 5, 2025
Posted by: Dr tootall
Good TV for the price. Good picture…
Only issue I have is trying to adjust sound every time I change channels.
Only issue I have is trying to adjust sound every time I change channels.
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality
on March 5, 2025
Posted by: Gary
I have 5 Samsung TVs ranging in size from 32 to 65. My only disappointment is the software difference in each unit. I also dislike the new remote. Otherwise the units are my favorite.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Outdated?
on March 5, 2025
Posted by: Alex
from San Antonio Texas
Purchased 3 months ago. Updated to spectrum and found out my TV is not supported by it. Model ends in D and only show F. Therefore, I can not use the spectrum remote correctly.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi Alex,
Thank you for your review. Your TV should be compatible with the Spectrum remote. To better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your review. Your TV should be compatible with the Spectrum remote. To better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV, lousy remote.
on March 5, 2025
Posted by: Grayvlad
The tv is fine and the picture is great. My problem is with the remote which is sort of indecipherable Gone are all the familiar ttems like vol. arrows, channel arrows, and basically all words. The control and buttons are too small and trickier to work. I gave up trying to figure it out and just use my internet subscriber remote. Probaly missing out on things but it is what it is.
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on March 5, 2025
Posted by: ddamico
from Souderton, PA
The only downside is when viewing from the side, the picture is less sharp.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture needs a better sound (tinny)
on March 5, 2025
Posted by: Mike
from Illinois
Nice TV the only problem I have with it can't hook up my Bose system they don't have a Optical outlet on it at all been trying to find someone to help me
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
4
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi Mike,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US