Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
1
Last way less than expected
on March 5, 2025
Posted by: ampdigi
from Cleveland, OH
TV went bad in less than two years, as well as my Frame TV. Couldn't be less happy with Samsung at this time, and won't be purchasing another Samsung ever again, and they would be the last TV I recommend to anyone. Quality control has really dropped off over time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi ampdigi,
Thank you for reviewing Samsung’s DU7200 TV and for sharing your experience. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/.
Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reviewing Samsung’s DU7200 TV and for sharing your experience. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/.
Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
TV
on March 5, 2025
Posted by: Luv2
Love the TV just nit happy with the rmote I likes the one with my older Samsung TV better.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy so far.
on March 5, 2025
Posted by: Happyshopper
It’s been 10 years since I bought a new tv and boy, things have changed! This is a smart tv that comes on instantly and has a very sharp picture. So far I am very pleased with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV - Great value too
on March 5, 2025
Posted by: Big Red
Great TV! Easy setup; great features and awesome picture!
Written by a customer while visiting Samsung US
Customer Rating
4
okay
on March 5, 2025
Posted by: gary
I bought the tv not knowing it didn't have a hook up for sound bar.
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV
on March 5, 2025
Posted by: LIshopper
from NY
This TV a was not to hard to set up. The picture is very good. I like the 3 year warranty. However, I do miss the voice button on the remaining. I’ve become accustomed to speaking commands for the TV. Im also not a fan of the fact that Samsung monitors what Im watching.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on March 5, 2025
Posted by: OathKeeper
from Tulsa, Oklahoma and Claremore, Oklahoma
I am completely impressed because the availability for connecting devices and compatibility with nearly every television application service. Additionally, the size of the TV is ideal for me, because the visibility from afar exists as well as visibility up close
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad experience
on March 5, 2025
Posted by: Anthony
from Bradenton, FL
No quality control. Pretty bad. Tried to hook up my Sonos sound bar for a month on a brand new 85 inch Samsung TV. Come to find out the motherboard to the TV was bad. What happened to your QC?????
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi Anthony,
Please know that we back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
To schedule a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Please know that we back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
To schedule a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US