Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
2
Good Luck
on February 26, 2025
Posted by: Frustrated
Remote is horrible, ready to pack it up and take it back!
Response from Samsung USBy Samsung Advisor, February 27, 2025
Hi Frustrated,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
We also understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
We also understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv!
on February 28, 2025
Posted by: Pril
from Melbourne Bch. FL
We love our new Samsung 55” tv. It’s the largest we could fit into the space available. The sound, and picture are great! We use YouTube, and it’s so easy to turn the tv on and off and find the shows we want to watch. We may buy another smaller Samsung tv for the bedroom.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good.
on March 1, 2025
Posted by: Whit
After three weeks we are still loving it. Only wish the remote was a bit larger for us senior citizens.
Written by a customer while visiting Samsung US
Customer Rating
5
Setup
on March 1, 2025
Posted by: Cheryl
I’ve had my new Samsung Smart TV for a month and am extremely pleased with it. Super easy setup!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love them! All 3!
on March 2, 2025
Posted by: Doodee
from Bluffton, SC
I love our new Samsung TVs. My husband and I gifted ourselves smart TVs for Christmas! My only wish would be if the commercials could be quieter. Still my pet peeve...that they are so loud!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Christmas Purchase to Remember
on March 3, 2025
Posted by: Noel
As they say size really matters... What a beautiful picture. What beautiful sound. What a great PRICE.
"IT'S BEEN A GREAT SAVINGS OVER CABLE"
AGAIN THANK YOU
RLP
"IT'S BEEN A GREAT SAVINGS OVER CABLE"
AGAIN THANK YOU
RLP
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Quality
on March 4, 2025
Posted by: Fred
I bought it Over a year ago. Returned it because it was having some glitchy problems. They gave me a new one, the box was already open. And the problems were worse. I should’ve brought it back. It’s just the kitchen TV so I didn’t bother. Problems every single time I Try to rewind it. And started again
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi Fred,
I'm very sorry you have experienced issues with your DU7200 TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
I'm very sorry you have experienced issues with your DU7200 TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Good value
on March 5, 2025
Posted by: Anonymous
Was given for Christmas, it works as it should and looks good.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US